Technical Support Engineer - Service Management

1 Days Old

IDR is seeking a Technical Support Engineer - Service Management to join one of our top Tech clients in Orlando, FL . This role offers an exciting opportunity to get your foot in the door with one of the largets digital technology organizations! If you're looking to get your foot in the door with one of the most innovative industry leaders...Apply today!
Position Overview/Responsibilities for the Technical Support Developer - Service Management: The Technical Support Engineer will be responsible for managing and resolving the most challenging issues for the ServiceNow platform. This role combines business and technical expertise with excellent communication and organizational skills where you will be doing pro-active work as well as providing tactical engagement on critical issues. You will collaborate with internal teams to ensure our customers are successful. This includes being the last point of escalation within technical support to drive them to closure and the ability to use application/platform knowledge to actively engage and assist customers and other engineers in need of assistance on complex issues.
Top Skills:
2+ years' professional experience within software engineering - Specifically strong JavaScript, HTML, CSS Experience supporting database technologies with strong troubleshooting skills Experience troubleshooting, resolving, and providing code level analysis for complex technical issues Must have experience supporting SaaS products & integrated systems Frontend browser debugging experience required Basic Java experience - Writing or debugging Object Oriented code Why IDR? 25+ Years of Proven Industry Experience in 4 major markets Employee Stock Ownership Program Medical, Dental, Vision, and Life Insurance ClearlyRated's Best of Staffing® Client and Talent Award winner 11 years in a row
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Location:
Orlando, FL, United States
Category:
Computer And Mathematical Occupations

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