Remote Customer Service Representative

New Today

About VortexWorks VortexWorks provides customer-experience and support solutions for nationally recognized brands across multiple industries. We connect motivated professionals with flexible, remote opportunities where performance, professionalism, and communication truly matter.
A variety of soft skills and experience may be required for the following role Please ensure you check the overview below carefully.
What You’ll Do Handle customer-service or sales calls (inbound and outbound). Follow detailed scripts and procedures. Resolve customer issues using empathy, accuracy, and strong communication. Meet performance goals for quality, response time, and satisfaction.
What You’ll Need Clear English communication (bilingual preferred, additional pay) 2-monitor setup, minimum 1080p resolution each Hard-wired Ethernet connection Windows 11 or higher, 8GB+ RAM, and a USB headset with noise cancellation Quiet, distraction-free workspace Strong work ethic and ability to complete training modules independently
Preferred Background 2+ years of customer-service, call-center, or sales experience Previous remote or performance-based work experience Tech-savvy, reliable, and eager to learn
Please note this is a 1099 contractor position. xsgimln
Remote working/work at home options are available for this role.
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Location:
Atlanta
Category:
Information Technology

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