Qualifications:

· Test and validate Customer Premise Equipment (CPE) and back-end systems for CPE

· Provide technical support for all escalated DOCSIS CPE issues. Perform validation using the Wireless Clients and Wi-Fi network
· Act as first-level escalation point for beta customer issues
· Perform software and network engineering developing solutions and testing
· Responsible for Beta, Customer field triage and troubleshooting
· This includes design and testing of the growing number of different Internet access devices such as modems, OLT’s, eMTA’s, routers, gateways, set-top boxes for the end-users
· Create and maintain related documentation including test plans
· Participate in daily scrum and weekly bug review meetings
· Manage certification, configuration, and integration engineering of all DOCSIS CPE
· Identify hardware and software testing requirements.
· Participate in weekly bug classification and prioritization.
· Establish test network environments as documented in test plans

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