Test and validate Customer Premise Equipment (CPE) and back-end systems for CPE

· Provide technical support for all escalated DOCSIS CPE issues. Perform validation using the Wireless Clients and Wi-Fi network

· Act as first-level escalation point for beta customer issues

· Perform software and network engineering developing solutions and testing

· Responsible for Beta, Customer field triage and troubleshooting

· This includes design and testing of the growing number of different Internet access devices such as modems, OLT’s, eMTA’s, routers, gateways, set-top boxes for the end-users

· Create and maintain related documentation including test plans

· Participate in daily scrum and weekly bug review meetings

· Manage certification, configuration, and integration engineering of all DOCSIS CPE

· Identify hardware and software testing requirements.

· Participate in weekly bug classification and prioritization.

· Establish test network environments as documented in test plans

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