Systems Engineer

Please read the information in this job post thoroughly to understand exactly what is expected of potential candidates. Location: Coral Springs, FL Type: Onsite Schedule: Full-Time Type of Contract: Temp Pay Rate: Commensurate with experience

Job Summary We are seeking a driven Systems Engineer to join a high-performing IT team dedicated to ensuring optimal performance and regulatory compliance across end-user devices, servers, and GMP (Good Manufacturing Practices) systems. The role emphasizes day-to-day user support, L1-level infrastructure assistance, and working within a regulated, pharmaceutical-grade IT environment. Ideal candidates are proactive problem-solvers who thrive in collaborative settings and bring experience managing cloud, network, and security operations within a GMP context.

Key Responsibilities

Provide end-user and GMP systems support through tickets, phone, and remote tools. Maintain compliance with regulatory and site-specific IT SOPs, especially in GMP environments. Perform L1 support for server infrastructure (on-prem/cloud), networks, and telecom systems. Assist core IT teams with first-level support on cyber security tools including Crowdstrike, Zscaler, and Privileged Access Management systems. Troubleshoot and support business devices—laptops, desktops, smartphones, conferencing tools, and endpoint software. Execute repairs and manage hardware inventory for endpoint devices and network components. Maintain endpoint device and GMP/OT/IT asset inventories with a focus on accuracy and audit readiness. Support operations across Windows environments (10/11, server editions), Microsoft 365, virtualization tools (e.g., VMWare), and wireless platforms (e.g., Aruba). Support VIP users with white-glove IT service delivery. Flexibly respond to off-hour crises and support site IT needs in multi-shift operations. Collaborate with QA and CSV teams on GMP compliance initiatives.

Qualifications Education & Certifications:

Bachelor’s degree in Information Technology or a related field preferred. Professional certifications a plus: CCNP, MCSA, CEH, CISSP, etc. Experience:

3–5 years in an IT support or infrastructure role, preferably in a GMP-compliant or regulated industry. Familiarity with Cisco, Juniper, Aruba technologies and concepts such as routing, VLANs, DHCP, DNS, IP phones, and VPNs. Knowledge of network segmentation and IT-OT security best practices. Proven success managing LAN/WAN systems, access points, and endpoint security. Experience supporting Microsoft Teams Rooms and conferencing solutions is beneficial.

Physical Requirements

Must occasionally lift IT equipment up to 25 lbs. Ability to work in both office and lab settings, including telecom and server rooms. ttg Talent Solutions is an Equal Opportunity Employer and recruiting agency. We are committed to creating an inclusive and diverse work environment and welcome applications from all qualified candidates regardless of race, color, religion, gender, sexual orientation, national origin, age, disability, or veteran status. Please note that all offers of employment are contingent upon the successful completion of a drug test and background check. We maintain a drug- and substance-free workplace to ensure the safety and well-being of all employees.

At ttg, "We believe in making a difference One Person at a Time," ttg OPT.

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