About SimpliSafe

We're a high-tech home security company that's passionate about protecting the life you've built and our mission of keeping Every Home Secure. And we've created a culture here that cares just as deeply about the career you're building. Ours is a no ego culture of collaboration and innovation where those seeking their next challenge can find big opportunities and make a huge impact on the lives of all those who we protect. We don't just want you to work here. We want you to grow and thrive here.

We're embracing a hybrid work model that enables our teams to split their time between office and home. Hybrid for us means we expect our teams to come together in our state-of-the-art office on two core days, typically Tuesday and Wednesday, working together in person and choosing where they work for the remainder of the week. We all benefit from flexibility and get to use the best of both worlds to get our work done.

Why are we hiring?

Well, we're growing and thriving. So, we need smart, talented, and humble people who share our values to join us as we disrupt the home security space and relentlessly pursue our mission of keeping Every Home Secure.

What You'll Do

We're looking for an operations engineer to build, maintain, monitor, and improve on our security services. As a Security Operations Engineer you will help deploy and manage services fully owned by the Security team, such as the anti-malware, SIEM, network monitoring, and vulnerability management platforms. You will also be responsible for maintaining and improving our incident detection and response capabilities.

Primary Responsibilities Include

Responsible for administration, configuration, and maintenance of tooling and platforms used chiefly by the security team

Maintain and improve our detection and response capabilities, including through active testing of our detection capabilities using established TTPs to uncover weaknesses in our defenses

Working with our managed services vendors to tune and improve our security product integrations, dashboards, and alerts

Serve as a primary point of escalation for security incidents and investigations

Perform security incident analysis, response, and remediation as necessary

Contribute to building and improving on the process for security incident response

What You'll Bring

5+ years of experience in a technology operations, cyber security, or related field

Minimum knowledge of security investigation and incident response required

Basic knowledge of atomic testing for the purpose of purple teaming

Strong problem solving skills

Ability to work with and analyze data sets to gain relevant insights

Able to work collaboratively with teams supporting product, engineering, infrastructure, and IT functions

Willingness to learn and immediately apply new skills

Experience with applicable technology platforms a plus: AWS, Okta, Crowdstrike, JAMF, SIEM

What Values You'll Share

Customer Obsessed - Building deep empathy for our customers, putting them at the core of our work, and developing strong, long-term relationships with them.

Aim High - Always challenging ourselves and others to raise the bar.

No Ego - Maintaining a "no job too small" attitude, and an open, inclusive and humble style.

One Team - Taking a highly collaborative approach to achieving success.

Lift As We Climb - Investing in developing others and helping others around us succeed.

Lean & Nimble - Working with agility and efficiency to experiment in an often ambiguous environment.

What We Offer

A mission- and values-driven culture and a safe, inclusive environment where you can build, grow and thrive

A comprehensive total rewards package that supports your wellness and provides security for SimpliSafers and their families (For more information on our total rewards please click here )

Free SimpliSafe system and professional monitoring for your home.

Employee Resource Groups (ERGs) that bring people together, give opportunities to network, mentor and develop, and advocate for change.

We wholeheartedly embrace and actively seek applications from all individuals, no matter how they identify. We are committed to cultivating a diverse and inclusive workplace, and we believe our work is enriched when we incorporate a multitude of perspectives, backgrounds, and experiences. We want everyone who works here to thrive and contribute to not only our mission of keeping every home secure, but also to making our workplace safe and supportive for others. If a reasonable accommodation may be needed to fully participate in the job application or interview process, to perform the essential functions of a position, or to receive other benefits and privileges of employment, please contact careers@simplisafe.com .