Direct message the job poster from The Intersect Group The Sr. Network Operations Engineer is a technical leader responsible for operational network services, including wired and wireless connectivity, network security, and unified communication systems. This position participates in the design, planning, documenting, and continuous improvement of all network services. Responsibilities Technical Leadership: Provide leadership and mentoring to IT staff to ensure tasks and responsibilities for the team are completed in a timely manner. Maintain technical competence and relevance on existing and emerging network service capabilities and automation technologies. Assist in defining, developing, processes in which to automate and improve network service technologies to produce higher business value. Provide leadership of Change management, Incident Management, Root cause analysis, Problem diagnosis, and Error resolution. (35% of total job) Infrastructure Lifecycle Management: Work with Network Engineering and Architecture to provide the Network Operation Center with tactical direction of operational technology capabilities with a proactive focus on continuous improvement. Review network designs for new and existing hardware and software systems and provide operational feedback. Conduct technical research on network hardware/software and operational monitoring upgrades. Act as a representative and technical advisor for all network, firewall and voice services with internal and external peers and customers. (25% of total job) Operate, optimize, and maintain the overall network: Review Disaster Recovery plans and systems for network services. Oversee daily support and act as an escalation point for all network infrastructure operations. Work as a team member with other technical staff to ensure connectivity and compatibility between systems. Regularly review the performance and monitoring metrics and tune the monitoring systems. (20% of total job) Capacity Planning and Analysis: Use network management tools to pro-actively monitor all network components. Manage relationships with service providers and ensure SLAs and performance metrics are delivered. Ensure monitoring systems are updated and configured effectively. (15% of total job) Work with project teams to determine needs and make technical recommendations. Assist in projects by providing leadership to the Network Operations Team. Provide input to Engineering and Architecture as needed during IT projects. (5% of total job) Qualifications Required education: Associates degree in technology field or equivalent experience. Cisco CCNA and CCNP certification (current or expired). Desired education: Bachelors degree in Telecommunications or 4-year college degree in a technology related field. Current Cisco CCNP certification. Required experience: 8+ years network experience on predominantly Cisco solutions and equipment, hardware and software. 4+ years of experience supporting VOIP technologies. Desired experience: 8+ years of experience and knowledge on Cisco Routers, switches, and Datacenter (Arista), BGP, Azure Cloud, Cisco Unified Communications Products, Cisco Prime Management Tools, Solarwinds Orion, Palo Altos, Meraki Firewalls, network management technologies such as SNMP, NETCONF, SYSLOG, NetFlow, and PCAP. Required Skills Strong oral and written communication skills. Must be able to take the initiative and work without direct supervision. Preferred Skills Working knowledge of voice and data premise wiring. Advanced scripting (BASH, Python, and Powershell). Strong written and oral communication skills. Must be able to work in a team environment. Pay range and compensation package Compensation details will be provided during the interview process. Seniority level Seniority level Mid-Senior level Employment type Employment type Full-time Job function Job function Information Technology Industries Retail Gasoline Referrals increase your chances of interviewing at The Intersect Group by 2x Inferred from the description for this job Medical insurance Vision insurance 401(k) Get notified about new Network Operations Engineer jobs in Tulsa, OK . Tulsa, OK $112,000.00-$140,000.00 6 days ago Tulsa, OK $110,000.00-$135,000.00 1 week ago Product Engineer (Connectivity & Network) Were unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr