Senior Infrastructure Engineer

The Technology for the Chief Operating Office (TCOO) group provides technology services for the Chief Operating Office. This includes operations, control executives, strategic execution, business continuity and resiliency, data solutions and services, regulatory relations, customer experience, enterprise shared services, supply chain management, and the corporate properties group. TCOO provides technology solutions and manages application portfolios for these groups to support modernization and optimization.

Within TCOO, the Fraud and Claims Technology team is seeking a Senior Infrastructure Engineer to help drive the evolution of our Fraud Analytics and Intelligence Platform. This platform underpins real-time AI model execution that protects millions of customers from fraudat scale and with speed. In this role, the Senior Infrastructure Engineer will be instrumental in supporting enterprise-grade services, mainly Spark but also including Nomad, Elasticsearch, and Redis. This person will take ownership of build, configuration, patching, and automation processes, ensuring high availability and performance across our big data and low-latency environments. We are looking for a self-starter who thrives in a distributed team environment and can align technical execution with leadership priorities.

In this role, you will:

• Design and implement Ansible playbooks to modernize, secure, and optimize infrastructure componentsstarting with Spark and expanding to other critical services
• Manage the full lifecycle of infrastructure updates, including initial provisioning, initial configuration, version upgrades, security patches, and configuration changes across lower environments, with a focus on production readiness and certification
• Collaborate closely with software and data engineers to introduce new tools and services in development environments and engineer scalable, production-ready solutions
• Support production change requests (CRs) and ensure smooth deployment and operational continuity
• Provide Tier 2 support for service disruptions and outages, helping to maintain high availability and performance

Required Qualifications:

• 4+ years of Technology Infrastructure Engineering and Solutions experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
• 3+ years of experience using automation tools such as Ansible, Puppet, or Chef
• 2+ years of experience supporting or maintaining services like Apache Spark, HashiCorp Nomad, Kafka, Redis, or Elasticsearch
• 2+ years of experience with modern CI/CD tools such as Jenkins or GitHub

Desired Qualifications:

• 2 years of experience supporting implementation of Spark is highly desired to include cluster and resource mgt, job scheduling, and security settings
• 2 years of experience providing troubleshooting support for platform or operational teams, including incident response and root cause analysis
• 1+ year of experience with monitoring/logging tools (e.g., Prometheus, Grafana, ELK)
• Experience supporting Openshift Container Platform is highly desired
• Exposure to AI/ML infrastructure or low-latency systems, since the platform supports real-time AI model execution

Job Expectations:

• This position offers a hybrid work schedule - ability to work in office
• This position is not eligible for Visa sponsorship
• Relocation assistance is not available for this position

Pay Range: $87,000.00 - $168,000.00

Wells Fargo provides eligible employees with a comprehensive set of benefits, many of which are listed below. Visit Benefits - Wells Fargo Jobs for an overview of the following benefit plans and programs offered to employees.

• Health benefits
• 401(k) Plan
• Paid time off
• Disability benefits
• Life insurance, critical illness insurance, and accident insurance
• Parental leave
• Critical caregiving leave
• Discounts and savings
• Commuter benefits
• Tuition reimbursement
• Scholarships for dependent children
• Adoption reimbursement

Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.