Join the Amazon Web Services (AWS) team as a Software Development Engineer for Amazon Connect, a rapidly growing service transforming the cloud-based contact center industry. Harness your skills to create innovative solutions that enhance customer service experiences for millions of businesses worldwide. At AWS Solutions, we envision providing exceptional business applications that operate seamlessly, driven by Amazon's extensive expertise. Our mission is to empower businesses with intuitive technology solutions that address long-standing challenges and foster their growth. As part of our team, you'll play a crucial role in: Developing the next generation of our cloud-based contact center. Designing and implementing scalable, resilient systems. Taking ownership of code development from design through to delivery. Collaborating with senior technical leaders and an inclusive, talented group of engineers. If you are passionate about solving real customer problems and eager to work on a service that has a significant impact, this is the right place for you. We value team members who are motivated to overcome challenges while enjoying a supportive work environment. Qualifications: 3+ years of non-internship professional experience in software development. 2+ years of experience in design or architecture of scalable systems. Proficiency in at least one software programming language. Preferred Qualifications: Bachelor's degree in computer science or a related field. Experience across the full software development life cycle, including coding standards, code reviews, and operations. We believe in a culture of inclusion and continued learning, encouraging candidates from various backgrounds to apply even if they do not meet all preferred qualifications. At AWS, we prioritize work-life balance and offer flexible work arrangements to support your individual needs. This position is based in Seattle, WA. Apply now to be part of a team that's redefining customer interactions through innovative cloud solutions!