Senior Technical Service Engineer | Technical Operational Services (all genders)

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The Role
As a Technical Service Engineer, you will play a critical role in implementing our software at new and existing customers. Your technical expertise will ensure seamless installation, configuration, administration of our software and related systems. What you'll do
Responsible for whole technical onboarding of our new customers and maintaining the existing ones Responsible for technical kickoffs to installation up to customer acceptance Install, configure, administer LucaNet software and ETL interfaces at customers Install, configure, administer relational database management systems Provide technical advice to professional and IT department What you bring to the table
You have completed training in an IT profession or have a comparable qualification and a minimum of 4 years of professional experience in the area of technical support or operational services. You have strong knowledge of SQL queries database systems as well as of the standard applications of Microsoft Office. You have strong knowledge with Windows and good knowledge in Linux and macOS. Ideally, you have good knowledge and experience in the area of virtualization, Hyper-V or Xen as well as Citrix and terminal environments, Citrix XenApp and basic knowledge in the area of accounting as well as working with ticket and CRM systems. You have an independent way of working as well as a quick grasp and a high willingness to learn. Initial management experiences round off your profile. You are fluent in German and bring good communication skills in English. Powered by uniqueness
Everybody’s different here and we like it that way. At Lucanet, we are powered by the uniqueness of our people and are committed to creating an inclusive work environment where everyone can grow and feels respected. The more voices we have represented in our business, the more we will all thrive, contribute, and be forward-thinking.
That’s why we only want to assess candidates based on qualifications, merit, and business needs. You are welcome at Lucanet for who you are, no matter your gender identity, sexual orientations, personal expression, racial identity, ethnicity, religious belief, and disability status. People don’t fit into neat boxes, we know that. If you think you’d excel in this position, even if you don’t cover all points, we really want to get to know you and why you’re great for the role. Please avoid including your picture, age, and marital status in your CV.
Learn more about our culture and D&I journey Apply for this job About us
Lucanet is the CFO solution platform built for modern finance leaders. By uniting standardized, compliance-ready insights in one easy-to-use, out-of-the-box SaaS platform, Lucanet's intelligent solution delivers exceptional time-to-value that enables CFOs to lead with ease. Thousands of customers around the world rely on Lucanet every day for transparent data and intelligent workflows they need to manage their strategic and reporting needs. Ever day we work on building two things: the world's best financial tech and the best company in the world to work for. We push boundaries, question the status quo, and exceed expectations- while championing our employees, nurturing careers, and fostering a culture of integrity, respect, and kindness.
Find out more about Lucanet as an employer  here .
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Location:
Remote, Us

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