Senior Kafka Platform Support Engineer
New Today
Description
We are seeking a remote Senior Kafka Platform Support Engineer to join our team of experts. In this role, you will be responsible for the installation, monitoring, troubleshooting, and maintenance of the Kafka platform. You will ensure optimal performance and security, and develop new features, automation, and integration.
Responsibilities
Install and provision new Kafka clusters and supporting components
Monitor the health and performance of the Kafka platform and data pipelines
Identify and resolve issues related to the platform, including data pipelines, network problems, cloud or containerization resources failures, or software bugs
Perform regular performance tuning of Kafka platform components
Monitor and optimize the cost and performance of Kafka clusters
Upgrade the Kafka platform to newer versions, including planning, testing, and implementation
Manage the security of the Kafka platform, including access control lists, encryption, and regular security reviews
Perform regular backups and disaster recovery procedures
Manage the capacity of the Kafka platform, including projecting future growth and scaling needs
Document procedures, configurations, and issue resolutions, and share knowledge with the team
Work with Confluent Support for issues that cannot be resolved in-house
Support Kafka self-service automations for Topic, RBAC, Schema, Connectors management
Maintain and enhance onboarding automation scripts
Implement new features released by the vendor as part of their product roadmap
Provide support for team requests in Slack and convert to CLOUD Tickets if complexity is high
Implement and enhance automation scripts and processes to reduce the number of tickets via self-service
Requirements
3+ years of relevant professional experience with Kafka
Proven experience in the implementation and maintenance of Confluent Platform
Strong knowledge of HELM
Experience in automating processes and maintaining automated scripts
Understanding of networking, and capability to coordinate with different teams including the Networking team, and CICD team, among others
Kafka Confluent Stack experience
Familiarity with Terraform
Advanced experience with HELM Kubernetes/Containers, Docker
Experience with Cloud GCP (compute, networking, storage, IAM) and Cloud AWS (compute, networking, storage, IAM)
Knowledge of Jenkins (pipelines, groovy)
Python/Shell scripting and automation experience
Linux administration skills
Knowledge of PagerDuty and Uptrends
Excellent problem-solving skills and the ability to troubleshoot complex issues
B2+ English level
Nice to have
Relevant certifications (such as Confluent Certified Developer or Administrator for Apache Kafka)
We offer
Learning Culture - We want you to be the best version of yourself, that is why we offer unlimited access to learning platforms, a wide range of internal courses, and all the knowledge you need to grow professionally
Health Coverage - Health and wellness are important, that is why we have you and up to four family members in a premiere health plan. We have a couple of options, so you can choose what is best for you and your family
Visual Benefit - Seeing your work for us would be a sight for sore eyes. We want your vision to always be at % which is why we offer up to $. COP for any visual health expenses
Life Insurance Plan - We have partnered with MetLife to offer a full-coverage Ife insurance plan. So, your family is covered, even if you are gone
Medical Leave Coverage - We are one of the few companies that cover % of your medical leave, for up to 90 days. Your health is the most important thing to us
Professional Growth Opportunities - We have designed a highly competitive and complete development process, where you will have all the tools to get where you have always wanted to be, personally and professionally
Stock Option Purchase Plan - As an EPAMer you can be more than just an employee, you will also have the opportunity to purchase stock at a reduced price and become a part owner of our organization
Additional Income - Besides your regular salary, you will also have the chance to earn extra income by referring talent, being a technical interviewer, and many more ways
Community Benefit - You will be part of a worldwide community of over 50, employees, where you can learn, challenge yourself, stand out, and share your knowledge and experience with multicultural teams!
- Location:
- Remote, Us