Senior, Software Engineer – Full Stack Customer Care Technology

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Position Summary...What you'll do...****This role is not eligible for current or future immigration support and | or sponsorship*****Join Walmart as Senior Software Engineer – Full Stack Customer Care Technology in our Global Technology EBS team. Your work could help over 240 million global customers live better every week. We are the Fortune #1 company and promote a culture where you can bring your whole self to work. Our mission extends beyond stores, focusing on belonging, sustainability, and community involvement. From day one, you'll be empowered to do your best work.Walmart’s Enterprise Business Services (EBS) comprises seven teams delivering impactful technology solutions supporting Walmart worldwide. As part of Walmart Global Tech, our teams excel in operational excellence and leverage emerging technology to support millions of customers, associates, and stakeholders. Joining EBS offers limitless growth, innovation, and industry leadership opportunities.As a Senior Software Engineer – Full Stack Customer Care Technology, you will own complex development initiatives to modernize our customer care platform, leading design and implementation of scalable, cloud-native solutions, and mentoring team members to adopt best practices.About the TeamOur customer care team provides advanced agent tools, including a custom CRM and guided workflows, to deliver personalized, seamless customer service and support our agents in delivering top-notch care.What You'll DoLead development of full stack features, ensuring scalability, performance, and reliability.Translate product requirements into technical designs and implementation plans.Develop reusable ReactJS components and high-performance web applications using Redux, TypeScript, NodeJS.Architect and implement backend services with Java, Spring Boot, and REST APIs, following distributed systems best practices.Collaborate with architects, product managers, and QA engineers for successful delivery.Ensure code quality through reviews, mentoring, and testing best practices.Troubleshoot production issues and perform root cause analysis.Support platform modernization and migration efforts seamlessly.What You Will Bring5+ years of experience in full stack software development.Expertise in ReactJS, Redux, TypeScript, ES6, NodeJS, and front-end performance optimization.Strong backend experience with Java, Spring Boot, REST API, microservices.Experience with distributed systems and messaging frameworks like Kafka.Cloud experience (preferably Azure) and familiarity with CI/CD pipelines.Solid understanding of data structures, algorithms, and software architecture.Proven leadership in technical initiatives and mentoring engineers.Preferred QualificationsExperience leading large-scale system modernization or application migration projects.Familiarity with CRM platforms or customer support tools.Experience with containerization (Docker, Kubernetes) and observability tools.About Walmart Global TechWork on impactful projects that make life easier for millions. Our team includes software engineers, data scientists, cybersecurity experts, and service professionals, all innovating at the forefront of retail technology. We value people-led, tech-empowered environments, offering roles for all experience levels to grow, learn new skills, and impact the future of retail.Flexible, hybrid work:Our hybrid model combines in-office collaboration with virtual work, supporting quicker decisions and flexible work-life balance.Benefits & PerksCompetitive pay, performance bonuses, 401(k), stock purchase plans, health coverage, PTO, parental leave, and other benefits aimed at supporting your well-being and financial security. For more details, visit One.Walmart.Live Better U is Walmart’s education benefit program covering tuition, books, and fees for associates pursuing various educational levels, subject to eligibility.Locations and salary ranges vary: Sunnyvale, CA - $117,000-$234,000; Bentonville, AR - $90,000-$180,000, with additional bonuses and stock options. #J-18808-Ljbffr
Location:
Sunnyvale, CA, United States

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