About the Job A leading provider of innovative technology solutions is seeking a Senior Cloud Support Engineer to join their remote team. In this role, you’ll troubleshoot complex networking and cloud issues in production environments, serving enterprise clients and acting as a technical escalation point. Desired Skills 5+ years supporting cloud environments (AWS preferred) with VPCs, subnets, Direct Connect, security groups, and Internet Gateways Strong networking skills: Layer 2/3 routing, TCP/UDP, VPNs (IPSec), BGP, VLANs, LAN/WAN architecture Proficient in Linux systems (Ubuntu, RHEL, or CentOS) and scripting (Bash or Python) Experienced with diagnostic tools like tcpdump and resolving time-sensitive technical issues for enterprise clients Knowledge of Azure, GCP, OpenStack, storage systems, or AI/data infrastructure is a plus

*** Remote Role*** Salary: 120k -130k

If you’re a senior support engineer who thrives on solving complex technical issues, values ownership in production environments, and wants to be part of a collaborative, globally distributed team working on next-gen infrastructure.

Benefits include comprehensive medical, dental, and vision coverage, a 401(k) with company match, generous PTO (including personal milestones such as birthdays and weddings), and strong internal development support