Senior Account Sales Engineer
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We're building a more trustworthy Internet. Come join us.
Posting Open Date: 6/26/2025
Anticipated Posting Close Date*: 8/1/2025
*Job posting may close early due to the volume of applicants.
Sr. Account Sales Engineer
The Senior Account Sales Engineer is expected to drive results, inspire confidence, and think strategically, applying both technical expertise and strong interpersonal abilities to maximize customer satisfaction and drive business outcomes. As an Account Based Solutions Engineer, you will play a critical role in supporting Fastly's largest and most strategic accounts. Recognizing that not every customer is the same, this role is designed for focused engagements to capitalize on high growth opportunities, drive revenue retention and growth, and ensure a strong Return on Investment (ROI) for focused customer engagements. You will act as a proactive focal point for assigned customers, ensuring their success and serving as a trusted advisor.
What You'll Do
- Partner with customers to align on business priorities and develop customized solutions
- Design architectures and deliver customer roadmap that leverage Fastly's platform
- Deliver strategic sales plays and contribute to competitive wins and renewals
- Engage early in the roadmap process to ensure alignment with customer goals
- Champion customer feedback to shape Fastly's product roadmap
- Lead and manage Proofs of Concept (POCs) and technical evaluations
- Expand relationships with key stakeholders and build executive-level trust
- Collaborate cross-functionally with Product, Engineering, and Support to advocate for customer needs
- Track and prioritize critical issues, feature requests, and value delivery
What We're Looking For
- 7+ years in a customer-facing technical role, with at least 2 years in technical account management experience
- Strong knowledge of cloud and web technologies (CDNs highly preferred)
- Strong knowledge with Application/API Security (e.g., WAF, WAAP)
- Proven ability to influence business and technical stakeholders
- Skilled at delivering technical demos and communicating complex concepts clearly
- Working knowledge of networking, security protocols, and Linux systems
- Proficiency in a scripting language (e.g., Python, Ruby, Perl, PHP, or VCL)
- Excellent written and verbal communication skills
- Curiosity and openness to new technologies and ways of working
- Willingness to travel up to 20% domestically
Why Fastly?
- We have a huge impact. Fastly is a small company with a big reach. Not only do our customers have a tremendous user base, but we also support a growing number of open source projects and initiatives. Outside of code, employees are encouraged to share causes close to their heart with others so we can help lend a supportive hand.
- We love distributed teams. Fastly's home-base is in San Francisco, but we have multiple offices and employees sprinkled around the globe. In fact, 50% of our employees work outside of SF! An international remote culture is in our DNA.
- We care about you. Fastly works hard to create a positive environment for our employees, and we think your life outside of work is important too. We support our teams with great benefits like up to 20 weeks of paid parental leave, options for free medical/dental/vision plans, and an open vacation program that enables our folks to take the time they need to recharge (some benefits may vary by location).
- We value diversity. Growing and maintaining our inclusive and diverse team matters to us. We are committed to being a company where our employees feel comfortable bringing their authentic selves to work and have the ability to be successfulevery day.
- We are passionate. Fastly is chock full of passionate people and we're not 'one size fits all'. Fastly employs authors, pilots, skiers, parents (of humans and animals), makeup geeks, coffee connoisseurs, and more. We love employees for who they are and what they are passionate about.
We're always looking for humble, sharp, and creative folks to join the Fastly team. If you think you might be a fit please apply!
Work Hours:
- This position will require you to be available during core business hours.
Work Location(s) & Travel Requirements:
This position is open to Hybrid And Remote Work Locations.
The preferred locations for this position are:
- Denver, CO
- San Francisco, CA
- Seattle, WA
- San Diego
- Los Angeles
Fastly currently embraces a largely hybrid model for most roles which allows employees flexibility to split their time between the office and home.
There is a strong preference for Hybrid near a local office. However, we may be willing to consider remote candidates within the US.
This position may require travel as required by your role or requested by your manager.
Salary:
The estimated range for On-Target Earnings for this role is $ $170,840 to $205,008. On-Target Earnings consists of a combination of annual base pay and sales compensation variable target. The standard pay split for this role (i.e. base pay vs. variable target %) is 75%/25%.
Starting salary may vary based on permissible, non-discriminatory factors such as experience, skills, qualifications, and location.
This role is eligible to participate in Fastly's global sales compensation plan and may participate in Fastly's equity program.
Benefits:
We care about you. Fastly works hard to create a positive environment for our employees, and we think your life outside of work is important too. We support our teams with great benefits that start on the first day of your employment with Fastly. Curious about our offerings?
We offer a comprehensive benefits package including medical, dental, and vision insurance. Family planning, mental health support along with Employee Assistance Program, Insurance (Life, Disability, and Accident), a Flexible Vacation policy and up to 18 days of accrued paid sick leave are there to help support our employees. We also offer 401(k) (including company match) and an Employee Stock Purchase Program. For 2024, we offer 10 paid local holidays, 11 paid company wellness days.
Why Fastly?
- We have a huge impact. Fastly is a small company with a big reach. Not only do our customers have a tremendous user base, but we also support a growing number of open source projects and initiatives. Outside of code, employees are encouraged to share causes close to their heart with others so we can help lend a supportive hand.
- We love distributed teams. Fastly's home-base is in San Francisco, but we have multiple offices and employees sprinkled around the globe. As a new hire, you will be able to attend our IN-PERSON new hire orientation in our San Francisco office! It is an exciting week-long experience that we offer to new employees to build connections with colleagues across Fastly, participate in hands-on learning opportunities, and immerse yourself in our culture firsthand.
- We value diversity. Growing and maintaining our inclusive and diverse team matters to us. We are committed to being a company where our employees feel comfortable bringing their authentic selves to work and have the ability to be successfulevery day.
- We are passionate. Fastly is chock full of passionate people and we're not 'one size fits all'. Fastly employs authors, pilots, skiers, parents (of humans and animals), makeup geeks, coffee connoisseurs, and more. We love employees for who they are and what they are passionate about.
We're always looking for humble, sharp, and creative folks to join the Fastly team. If you think you might be a fit please apply! A fully completed application and resume or CV are required when applying.
Fastly is committed to ensuring equal employment opportunity and to providing employees with a safe and welcoming work environment free of discrimination and harassment. Our employment decisions are based on business needs, job requirements and individual qualifications. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, family or parental status, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances.
Consistent with the Americans with Disabilities Act (ADA) and federal or state disability laws, Fastly will provide reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact your Recruiter, or the Fastly Employee Relations team at candidateaccommodations@fastly.com or 501-287-4901.
Fastly collects and processes personal data submitted by job applicants in accordance with our Privacy Policy. Please see our privacy notice for job applicants.
- Location:
- San Francisco
