Reliability Engineer, Situation Awareness
New Today
To achieve this mission, we maintain a diverse team of experts across numerous disciplines in order to address the complex, evolving, and dynamic challenges facing the grid. Our team also partners with the best and brightest individuals from both the power industry and the federal government to understand and address the challenges facing the grid. These key partnerships make our work more informed, pragmatic, responsive, and impactful.
The Reliability Engineer/Specialist of Situation Awareness is responsible for providing support to SERC's Situation Awareness (SA) program. The position coordinates with NERC's Bulk Power System Situation Awareness and Events Analysis (EA) teams, SERC Registered Entities and other organizations to identify, analyze and communicate disturbances that impact reliable bulk power system operations. In addition, the position leads and supports the organization's strategic initiatives, the SERC Incident Response Plan, the SERC Events Analysis program, and SA and EA working group initiatives.
This position may be eligible for senior consideration based upon experience.
DUTIES AND RESPONSIBILITIES:
- Lead initiatives that support SERC SA analysis, reporting, and outreach program goals.
- Monitor and develop status reports on the reliability of the bulk power system within the SERC footprint and communicate the status of reliability to various stakeholders.
- Coordinate with Registered Entities within the SERC Region to collect and consolidate information that support analysis for bulk power system events in the Region.
- Coordinate closely with SERC's Security Team, Reliability Coordinators, NERC and Regional Bulk Power Situation Awareness teams, Federal Energy Regulatory Commission (FERC), Electricity Information Sharing and Analysis Center (E-ISAC), and other government agencies.
- Maintain and lead the SERC Bulk Power System Incident Response Plan to communicate the level of risk to the bulk electric system to the industry during emergency conditions.
- Participate in emergency tabletop exercises (e.g. restoration drills, Grid Exercise) to support training and the continuous improvement of SERC's Incident Response Plan.
- Develop and implement processes, procedures and metrics that support the SA program, as well as provide timely updates to management related to operational situations and reportable events.
- Review and manage all SA tools used for the timely exchange of situational information and promote new tools that enhance situation awareness.
- Provide support, outreach and briefings to the SERC board, operations committees, and state outreach for the purpose of awareness in support of achieving a higher degree of bulk power system reliability within the Region.
- Serve as back up to SERC's Events Analysis representative.
- Ability to work a rotational weekends schedule during system events and travel up to 20% of the time.
- Perform other duties, as assigned.
QUALIFICATIONS AND EXPERIENCE:
- Minimum of 7-8 years' experience in Bulk Electric System Operations and Planning field.
- Bachelor's degree in engineering or related field required or equivalent combination of education and/or operational experience.
- NERC System Operator Certification preferred.
- Possess strong analytical capability to collect and analyze data and to draw sound conclusions from the results
- Excellent report writing skills and the ability to make concise summaries of technical issues
- Effective communication skills (face-to-face, telephone, written and email, and presentation skills)
- Excellent organizational, time management and project management skills
- Computer skills, proficient with Microsoft Office applications, including Word, Excel, and Power Point
- Self-starter with integrity, leadership, and vision
COMMITMENT TO CULTURE:
SERC is dedicated to being a highly desirable place to work through culture and purpose. We place a strategic focus on critical elements such as Innovation & Collaboration, Organizational Development & Talent Management. Through this strategic focus, SERC has identified its four values we believe keep us on the path of the relentless pursuit of better.
COMPANY VALUES:
- Leader - Is trustworthy, principled, and respectful and strive to create value that reduces risk. Has a positive vision and is actively building support to execute it. A leader takes personal accountability for the outcomes of their choices and actions, acts with professionalism and adapts to change in a calm and positive manner. A leader will, when appropriate, ask questions and recommend alternative solutions to new processes or procedures.
- Collaborative - Partner and engage, both internally and externally, to drive meaningful action by leveraging skills, knowledge and tools. This would include effective written and verbal communication to ensure ideas and messages are clearly and concisely conveyed, being responsive to all stakeholders, understanding goals and objectives while exceeding key metrics and targets. Encourages dialog and candor while making it safe for others to voice their opinion to ensure all alternative viewpoints are heard, they are an active listener.
- Expert - Being credible, objective, disciplined, and sought after to help with continuous learning, improvements, and innovations. Exhibit knowledge of and ensures compliance with industry best practices and regulations. Take initiative to set priorities and convey important information in a timely and efficient manner. Employ good judgment when evaluating a problem by analyzing risk and identifying consequences while demonstrating a sense of organizational stewardship.
- Purposeful - Proactively demonstrate initiative, intentionality and resourcefulness to help anticipate and navigate current and future challenges. Committed to the quality of work and ensures work is delivered at appropriate deadlines while seeking operational efficiencies. Initiate appropriate follow-up while leveraging industry knowledge and business acumen to make appropriate decisions. Treat others with compassion and empathy and embrace the organization's mission and vision while providing meaningful contributions to organizational endeavors.
If the traits and characteristics listed in our values resonate with you, we encourage you to apply!
SALARY/BENEFITS:
The salary range for this position is DOE. We offer a generous PTO package; paid holidays; medical, dental, vision, life, short-term and long-term disability insurance, and a 401(k) plan with an organization contribution of up to 14%.
WORK ENVIRONMENT:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Hybrid work environment
- Option 1: Dedicated office; Report to office 3-days per week
- Option 2: Non-Dedicated Office (Hoteling); Report to office 2-days per week
- ability to travel as needed.
SERC is an Equal Opportunity Employer
- Location:
- Charlotte
