Process Engineer, Coppell

Process Engineer

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Job Summary:
Our client is seeking a Process Engineer to join their team! This position is located in Coppell, Texas.

Duties:

Own real-time troubleshooting and resolution of data syncing issues between Warehouse Management Systems (WMS) across company, third-party logistics providers, and OEM partners
Monitor high-volume API integrations and address system failures, such as SKU mismatches, to prevent costly operational disruptions
Analyze and improve system workflows across the reverse logistics lifecycle, including device returns, repairs, and refurbishment
Collaborate with cross-functional teams to implement and optimize machine learning (ML)-based solutions for processing large datasets
Lead operational process engineering efforts focused on launching new processes and continuously improving existing ones to enhance throughput and efficiency
Conduct hands-on evaluations on the warehouse floor to identify bottlenecks and design scalable solutions to increase capacity and velocity
Apply Lean principles and process improvement methodologies to streamline operations, reduce waste, and boost system and industrial efficiency
Identify, test, and implement automation technologies to resolve legacy process constraints and scale performance
Document and report process improvements, system issues, and key performance indicators to stakeholders
Serve as a technical liaison between engineering, operations, IT, and logistics partners to ensure alignment and operational excellence

Desired Skills/Experience:

Proven experience in reverse logistics operations, specifically in returns processing and refurbishment workflows
Strong understanding of API connectivity and data exchange between systems
Hands-on experience with Warehouse Management System integrations, including troubleshooting issues between client systems, third-party logistics providers, and original equipment manufacturers
Skilled in designing and conducting process time studies to identify inefficiencies and drive performance improvements
Demonstrated experience with continuous improvement initiatives and implementing process enhancements in high-volume environments
Proficient in visualizing and documenting processes for operational clarity and team alignment
Expertise in process mapping and value stream mapping
Strong working knowledge of PowerPoint and Excel for analysis and reporting
Solid application of Lean methodologies; Six Sigma certification not required but considered a plus
Excellent cross-functional communication skills, with the ability to collaborate effectively with IT, accounting, 3PL partners, and internal operations teams to support system and process changes

Benefits:

Medical, Dental, & Vision Insurance Plans
Employee-Owned Profit Sharing (ESOP)
401K offered

The approximate pay range for this position is between $42.00 and $61.00. Please note that the pay range provided is a good faith estimate. Final compensation may vary based on factors including but not limited to background, knowledge, skills, and location. We comply with local wage minimums.

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Location:: Coppell

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