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Fortune 500 clients and government agencies trust eGain AI knowledge solution to improve customer experience and reduce cost of service. Top rated by Gartner, eGain AI Knowledge Hub orchestrates AI and experts to deliver trusted answers to customers, agents, and field staff.

We dream big and sweat details. We are diverse, optimistic, and tenacious. We take pride in what we do but we don't take ourselves too seriously. If work is fun for you, talk to us. We will not waste your time.

Responsibilities

Architect, design, and develop AI knowledge hub and AI agent apps for business automation Lead and mentor team members on software engineering best practices Education and Experience

Bachelor's degree in Computer Science or a related field from a top-tier university, with 8 years' of relevant Master's degree in Computer Science or a related field from a top-tier university, with 6 years' of relevant experience PhD in Computer Science or a related field from a top-tier university, with 3 years' of relevant experience Our Hiring Process is "Easy with eGain"

Step 1:

Written test

Aptitude section - this is a GRE style test (60 minutes or less) Functional section - this is a take-home programming test Step 2 Panel interview (in-person at eGain Sunnyvale office) Next step

Email resum to [email protected] with "Principal Software Development Engineer" as email subject.

Compensation The salary for this position is $200,000 per year. Stock options.

Please note that the compensation package can vary based on the candidate's qualifications and experience level.