Level 2 Tech Support Engineer
15 Days Old
No 3rd parties or C2C!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Must be a US citizen or Green Card Holder!!!!!!!!!!!!!!!!!!!!
70K to 80K (Full Time)
The IT Engineer/Service Desk Technician / Level 2: this person needs to be capable of handling most of the tickets from our level I team as they are escalated. Problem solver who is self-motivated and can figure things out
Solid troubleshooting skills-primarily within Windows (95%)
Effective communications skills, customer communications, experience with Ticketing
VMware experience
Active Directory
Office 365
ConnectWise
Must have exp working for an MSP
DNS, DHCP, Group Policy, LAN/WAN
Experience with financial software (QuickBooks, Sage for example) is helpful
Other: Printers, Microsoft updates and releases, patch management
Access Points, Firewalls, Configurations & Implementation
This is a good position for someone who wants to learn and get involved in new projects with things like firewalls, networks, VMware, cloud, etc
- Location:
- Parsippany, NJ, United States
- Job Type:
- FullTime
- Category:
- Computer And Mathematical Occupations
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