Lead Software Development Engineer

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Job Description:
About the Role
We are seeking a hands-on Team Lead to lead the development, modernization, and support of a messaging platform built in C++ and .NET. This is a hybrid role involving both technical delivery and people leadership.
You will guide the team through a modernization journey with the adoption of the MQTT protocol, while ensuring stability and evolution of the current platform. The role includes handling production issues, mentoring engineers, managing delivery timelines, and embedding best practices in observability, performance, and support.
Key Responsibilities
Technical Leadership
Design, develop, and maintain a critical messaging platform in C++ and .NET (C#).
Lead modernization by implementing MQTT-based messaging workflows.
Apply OOP principles to ensure scalability, maintainability, and performance.
Drive architectural reviews and recommend improvements for reliability and throughput.
Own and enhance CI/CD pipelines and deployment automation.
Team & Delivery Management
Lead onshore and offshore teams to deliver features and resolve issues.
Facilitate sprint planning, task allocation, and progress tracking.
Ensure timely resolution of production incidents with root cause analysis.
Foster a high-performance culture and mentor junior/mid-level engineers.
Best Practices & Support
Implement SRE principles for observability, alerting, and telemetry.
Establish incident response and postmortem processes.
Coordinate 24/7 production support coverage with global teams.
Architecture & Future Planning
Evaluate and integrate additional messaging platforms (e.g., Kafka) using Enterprise Integration Patterns.
Influence platform strategy and technical direction in collaboration with stakeholders.
Prioritize technical debt reduction and modernization initiatives.
Technical Skills:
Mandatory
8+ years of software development experience in C++ and .NET.
Strong OOP, Multi-Threading , Socket Programming, and systems architecture background.
Proven track record in low-latency, high-performance systems.
Familiarity with cloud platforms (AWS, Azure, GCP) and DevSecOps.
Nice to Have
Experience with Kafka and EIP.
Experience with MQTT protocol and messaging systems.
Exposure to cloud-native architectures and modernization projects.
Knowledge of SRE, telemetry, and incident management.
Experience working with distributed, global teams.
Minimum Qualifications
Bachelor’s or master’s in computer science, Engineering, or equivalent.
At least 2–3 years of hands-on experience in messaging platforms and handling mission-critical systems
Proven success in delivering and supporting large-scale distributed systems.
Strong communication and leadership skills for cross-functional collaboration.
Other Criteria
Job Grade: 30G
This is a hybrid role requiring at least 3 days per week in the New Jersey ( Mahwah or Parsippany ) office.
Pay Range:
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $119,040/year to $220,560/year. Pay is based on several factors including but not limited to, market location and may vary depending on job-related knowledge, skills, and education/training and a candidate’s work experience. Hired applicants may be eligible for annual short-term and/or long-term incentive compensation programs depending on the level of the position. Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including, but not limited to, individual performance, business unit performance, and/or the company’s performance. Hired applicants may be eligible for Medical/prescription drug coverage, Dental coverage, Vision coverage, Flexible Spending Account, Health Savings Account, Dependent Care Flexible Spending Account, Basic and Supplemental Life Insurance & Accidental Death and Dismemberment, Disability Income Protection Plan, Employee Assistance Program, 401(k) retirement program, Vacation, Paid Holidays and Personal time, Paid Sick and Family and Medical Leave time as required by law, and Discounted Employee Stock Purchase Program.
Employee Type:
Permanent
UPS is committed to providing a workplace free of discrimination, harassment, and retaliation.
Other Criteria:
Employer will sponsor visas for specific positions. UPS is an equal opportunity employer. UPS does not discriminate on the basis of race/color/religion/sex/national origin/veteran/disability/age/sexual orientation/gender identity or any other characteristic protected by law.
Pay Range:
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $0.00/year to $0.00/year. Pay is based on several factors including but not limited to, market location and may vary depending on job-related knowledge, skills, and education/training and a candidate’s work experience. Hired applicants are offered annual short-term and/or long-term incentive compensation programs, subject to applicable eligibility requirements. Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including, but not limited to, individual performance, business unit performance, and/or the company’s performance. The company offers the following benefits for this position, subject to applicable eligibility requirements. Medical/prescription drug coverage, Dental coverage, Vision coverage, Flexible Spending Account, Health Savings Account, Dependent Care Flexible Spending Account, Basic and Supplemental Life Insurance & Accidental Death and Dismemberment, Disability Income Protection Plan, Employee Assistance Program, 401(k) retirement program, Vacation, Paid Holidays and Personal time, Paid Sick and Family and Medical Leave time as required by law, and Discounted Employee Stock Purchase Program.
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Location:
Parsippany, NJ, United States
Category:
Computer And Mathematical Occupations

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