Hardware Engineer
New Today
If you're seeking a career with a company that encourages authenticity, rewards innovation and provides stability and work/life harmony, then Bealls Inc. is the place for you! At Bealls Inc., our associates have a shared responsibility to each other that has fueled our considerable retail industry success. Here you'll find a blend of tenured associates with deep company knowledge working alongside talents from national and international retailers, various industries, and recent graduates, all united by a shared vision.
WHO WE ARE:
- We are a group of passionate people who utilize our unique talents to help our guests outfit their families for less.
- We strive to hire and develop talented and diverse associates by fostering a culture of inclusion, respect and authenticity that benefits from and thrives on a wide range of skills, styles, backgrounds and experiences.
- We believe we are better when we work together, leveraging collaboration and relationships throughout our organization and the broader retail industry to help accomplish our goals.
- We are continuously pursuing solutions that address environmental impact and advance sustainable practices, while strengthening relationships with our communities, our associates, and our industry partners.
- We are guided by Bealls Inc. company values: Acceptance, Accountability, Authenticity, Compassion, Empowerment, Openness, and Transparency.
- Location : Our corporate offices are in beautiful and sunny Bradenton, FL. We offer corporate associates the flexibility of hybrid work schedules, with variations by department.
- Stability: We are a financially strong, multi-billion-dollar, growing organization that has been around for nearly 110 years! We have over 650 retail stores across 22 states under bealls, Bealls Florida, and Home Centric store brands, along with 50 exclusive brands in our stores!
- Benefits: We provide weekly pay and comprehensive benefits, health and wellness perks including paid time off and retirement saving plans because associate well-being is a priority.
- Growth: We focus on cultivating internal talent and educating new members of the organization through numerous training programs and learning tools. This is accomplished through continuous professional development at all levels in the classroom, in the field and on the job.
- Connection: Surround yourself with others who find purpose, passion, and fulfillment in their work, with an organization that believes in making communities safer and healthier for generations to come.
Hardware Engineer
In this role, you would support all Bealls Inc.'s locations and their hardware-related needs. We lead and participate in overnight rollouts that lead to chain-wide upgrades, working with remote-techs via phone and sometimes directly, direct store management and personnel to troubleshoot existing equipment in the field, create and assist in testing new proof-of-concept devices, and work to maintain both local and vendor support inventory.
Responsibilities
- Become intimately familiar with all Bealls Inc. and their various hardware related needs.
- Configure and participate in new store and upgrade store processes.
- Support overnight rollouts involving chain wide upgrades, track progress and communicate with daytime management and support teams.
- Ticket Work:
- Work with remote techs to assist in installation and maintenance tasks.
- Remotely direct and guide store management in troubleshooting existing equipment in the field.
- Create and assist in testing new proof-of-concept devices.
- Maintain inventory and an organized work area.
- Assist in basic cleanup tasks and perform regular inventory and location maintenance.
- Configure, install, and maintain Point of Sale components including but not limited to, terminals, scanners, printers, cash drawers and payment devices.
- Collaborate with other departments and vendors to ensure seamless integration and performance of retail Point of Sale environment.
- Monitor system performance to proactively address anomalies.
- Occasional travel (reimbursed) to retail locations for special installations or VIP point of sale support
- Strong experience with Windows 10 and newer operating systems and troubleshooting them.
- English fluency and strong communicator with a customer-centric mindset
- Ability to read, write and review clear and concise technical documentation.
- Comfort using Office 365 suite and Sharepoint / Teams environment.
- Ability to work independently but also be a team player.
- Experience working with an ITSM (ticketing) system.
- Experience and familiarity with troubleshooting network connectivity issues
- Detailed problem solver
- Familiarity with Point-of-Sale configuration, installation, troubleshooting and maintenance is a PLUS .
- Familiarity with running batch files, PowerShell scripts, ability to write said scripts is a PLUS .
- Lift/move 60-80lbs (physical component to job)
- Work in a warehouse / office hybrid environment (environment is dusty, but climate-controlled)
For more information, check out:
www.beallsinc.com
www.bealls.com
www.beallsflorida.com
www.homecentric.com
- Location:
- Bradenton