Responsibilities:
Be responsible for all facets of a continuous 24/7 Global Network Operations and Security Center
Execute network, system, and cloud systems monitoring/surveillance, environmental monitoring, incident management
and MDA Cybersecurity
Support and service maintenance activities to include Change Management coordination during the assigned shift day/time
Support and service maintenance activities to include Change Management coordination during the assigned shift day/ time.
Be responsible for all aspects of IT incident management and escalation, ensuring that incidents are effectively escalated, managed and resolved with full communication of status, plans, and actions provided to executive management and the Government customer
The successful candidate will:
Have excellent communication skills, verbal and written, at both technical and senior/Executive management levels.
Understand Command level Management.
Be able to speak clearly to diverse cultural audiences, VIPs, and dignitaries.
Be able to perform as a section trainer and create lesson plans.
Salary Range: This position is expected to pay $75,000 - $97,000 annually; depending on experience, education, and any certifications that are directly related to the position.
Education and Experience:
Must have one of the following combinations of education and experience:
Must have 2 years of directly related experience.
Must have, or obtain within 6 months of hire, a current DoD 8570.01 IAT Level II Certification such as CompTIA Security+
CE Certification or higher.
Must have an active DoD Secret Security Clearance
Desired Requirements:
Have experience in metrics-based IT Operations and Maintenance (O&M) teams.
Have experience with Remedy and SNMP monitoring tools (e.g., Solarwinds, Microfocus NNMi/HPOV, and Systems
Center Operations Manager).
Have education or experience with ITIL framework and ITIL-based processes, to include continual service improvement,
change management, and problem investigation.
Have previous work experience as a Windows/Linux System Administrator supporting a large Enterprise with knowledge
of Microsoft Active Directory, Windows 2008/2012, Linux/UNIX Operating Systems, EMC Storage, Symantec NetBackup
and SCCM Patch Management solutions.
Have previous work experience as a network engineer, including hands-on experience designing, implementing and
managing network components including switches, routers, firewalls, and cryptographic devices.
Have experience with Cyber-defense or information assurance, including experience with DISA mandated security tools
to include Assured Compliance Assessment Solution (ACAS), Host Based Security System (HBSS), analyze results and
create reports
Have Network Operations experience in a network operations center or other 24x7x365 IT Operations environment.
Have knowledge of IT Network Operations and connectivity devices that inter-relate with Public Key Infrastructure
authentication and Information Security practices.
Have knowledge of Cybersecurity principles and how to execute system/network security analysis.
Have a working knowledge of Tier III Information Assurance practices, IT security governance, security administration,
project management, logistics, and Cybersecurity compliance requirements.
Have Quality Assurance/Quality Control Inspection process knowledge.
Other Position Requirements:
Proof of U.S. Citizenship or US Permanent Residency is a requirement for this position.
Must be able to complete a U.S. government background investigation.
Must be able to obtain the required level clearance by date of hire.
Must have a valid Driver's License.
HX5 offers a competitive salary and benefits package to include:
Relocation Assistance
Medical/Dental/Vision Insurance
401(k) plan with Company Match
Paid Holidays
Paid Time Off
Parental Leave
Life Insurance
Tuition Reimbursement
Identity Protection
Medical and Dependent Care Flexible Spending Accounts
Commuter/Transit Spending Accounts
Group Legal Coverage Options
Pet Insurance
HX5, LLC is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, age, national origin, ancestry, citizenship, disability, or veteran status.
HX5, LLC is a Drug Free Workplace Employer.