Field Service Engineer

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Description
Position: Field Service Engineer Location: Remote (100% travel, Mon-Fri, including US & Canada) Shift: Normal day shift Compensation: First-year total comp $80K-$100K ($67.6K base + uncapped commission on parts/services; typical commission ~$20K, can reach $35K-$40K) Benefits: Company-paid medical & vision insurance
Dental insurance with small cost share
401(k) with company match (first 3%)
PTO: 10 paid holidays, 10 vacation days, 5 personal days
Company truck after first year (mileage/personal vehicle reimbursement in year one)
Rental vehicles as needed
Laptop and cell phone plan provided
Strong company culture focused on employee development and long-term employment
Position Summary: After a 2+ month training period (including training in France), you'll provide nationwide field service support for company lifts. Responsibilities include troubleshooting, repairing, and inspecting electro-mechanical mobile column lifts at customer sites, performing annual inspections and certifications, and delivering technical diagnostics by phone. You'll coordinate your own travel, complete job paperwork and expense reports, and maintain regular communication with customers and internal teams.
Key Responsibilities: Troubleshoot and repair lifts (mechanical & electrical up to 3-phase, 480 VAC)
Perform annual inspections and issue certifications
Provide phone diagnostics and remote support
Complete all required reports and documentation
Schedule and book travel arrangements
Maintain professional communication and customer relations
Requirements: Strong electro-mechanical maintenance & troubleshooting skills; PLC/control experience Experience with lifts/hoists preferred Valid US driver's license, passport, and ability to travel by air and rent cars Excellent customer service and communication skills Proficiency with MS Office and related tools Organized, detail-oriented, and self-motivated Sales experience in parts/service a plus
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Location:
United
Job Type:
FullTime

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