Strata Skin Sciences is looking for a someone to join our Field Service Team. The Field Service Engineer (FSE) will be home-based in Glen Glen Burnie, MD and south. FSE will cover a territory in MD, VA and PA. The FSE is responsible for installing, maintaining, troubleshooting Strata Products in medical offices, medical institutions and medical spas within a specific geographic area. Our primary focus is on Dermatology Application. Salary $75 to 90K. THIS IS NOT AN IT POSITION.

ESSENTIAL JOB FUNCTIONS INCLUDED BUT NOT LIMIT TO:

Perform the assigned preventive maintenance for STRATA products.

Perform the installation and removal of all STRATA products.

Troubleshoot and correct problems with all STRATA products in the field.

Create strong relationship with the users of the laser in the assigned accounts.

Accurately complete relevant paperwork as deemed required in a timely manner.

Adheres to the company Service Level Agreement.

Travel and multi-tasking

Provide Phone support

KNOWLEDGE AND SKILL REQUIREMENTS:

Bachelor’s degree in Biomedical or Electrical Engineering or equivalent experience.

3+ years of work experience in field service for Medical Devices or similar multi-disciplinary devices

Experience managing a territory including time management, within a designated area.

Demonstrate good time management and a passion for skills development to achieve goals

Knowledgeable in Lasers and Multidisciplinary equipment

Proficient in computer use and technology to enhance performance (i.e. Outlook, Excel, Word)

Ability to successfully handle multiple priorities.

Demonstrated ability to work in close collaboration with customers, sales and provide excellent customer service

EQUIPMENT USED:

Computers, Cell phones, and field service equipment

Must be able to use hand tools and meters as it relates to medical devices

ENVIRONMENT AND CONDITIONS:

Must be able to lift 75 pounds

Must be able to sit and stand for periods of time.

Must be able to kneel, squat, sit on the floor for periods of time.

Work independently in home office and customer offices

Company DescriptionSTRATA Skin Sciences is a medical technology company dedicated to developing, commercializing and marketing innovative products for the in-office treatment of various dermatologic conditions such as psoriasis, vitiligo, and acne. Its products include the XTRAC® excimer laser, VTRAC® lamp systems, and the TheraClear®X Acne Therapy System.Company DescriptionSTRATA Skin Sciences is a medical technology company dedicated to developing, commercializing and marketing innovative products for the in-office treatment of various dermatologic conditions such as psoriasis, vitiligo, and acne. Its products include the XTRAC® excimer laser, VTRAC® lamp systems, and the TheraClear®X Acne Therapy System.