Join to apply for the Executive Support Engineer role at Meta Join to apply for the Executive Support Engineer role at Meta Get AI-powered advice on this job and more exclusive features. This range is provided by Meta. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Base pay range $177,000.00/yr - $238,000.00/yr As an Executive Support Engineer at Meta, you will play a critical role in providing technical and operational support to our executive population, including C-suite and board of directors. This is an exciting opportunity to work alongside industry leaders and contribute to the development of cutting-edge technology solutions.

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Executive Support Engineer Responsibilities:

Proactively identify, plan, and execute projects aimed at enhancing executive support operations and improving customer experience Manage crisis escalations accurately by collaborating with cross-functional partners to resolve complex issues Engage with partners across the industry to enhance the user experience of third-party applications for Meta's executive population Drive the strategy and lead the creation and maintenance of various types of documentation related to executive support operations Lead strategic tooling and automation initiatives that significantly benefit Meta's customers and the Enterprise Engineering organization Showcase an understanding of VR/AR/MR hardware and AI technologies to support VIP demos and product teams Train and mentor fellow team members across Enterprise Solutions (ES), to enhance their skills and knowledge, encourage continuous improvement, and help them reach their full potential Travel globally up to 25% of the year to support various executive events and residences Participate in a global on-call rotation, requiring flexibility and availability during evenings and weekends Influence strategy and implementation of best practices within and outside of your immediate team

Minimum Qualifications:

Bachelor's Degree or an equivalent of 9+ years of IT support experience Direct experience supporting executives Demonstrated experience in defining and executing technical roadmaps or strategies Proven track record of leading and successfully delivering large-scale, complex technical projects with significant organizational impact Expert-level knowledge of enterprise IT architecture, network infrastructure, security principles, and cloud environments Ability to drive innovation and lead the adoption of cutting-edge technologies within a large organization Exceptional leadership skills, including the ability to mentor, guide, and influence technical professionals Business acumen and understanding of executive-level needs and priorities History of identifying systemic issues to determine root cause in the context of complex support cases Demonstrated interpersonal skills Experience influencing senior leadership and cross-functional stakeholders on complex technical decisions Experience assessing and mitigating security threats Knowledge of security protocols and best practices, such as encryption, firewalls, and access controls

Preferred Qualifications:

Proficiency in coding languages such as PowerShell and scripting Demonstrated project management skills, ability to create and manage project plans, timelines, and budgets Demonstrated experience in Video Conferencing technologies Expertise in crisis management while effectively collaborating with multiple teams Proficient administration of various SaaS applications Prior experience with VR/AR/MR hardware, preferably Meta's product suite Experience with Vendor Services and Vendor Management Experience monitoring and maintaining Service Level KPIs

About Meta:

Meta builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Apps like Messenger, Instagram and WhatsApp further empowered billions around the world. Now, Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution in social technology. People who choose to build their careers by building with us at Meta help shape a future that will take us beyond what digital connection makes possible today—beyond the constraints of screens, the limits of distance, and even the rules of physics.

Meta is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Meta participates in the E-Verify program in certain locations, as required by law. Please note that Meta may leverage artificial intelligence and machine learning technologies in connection with applications for employment.

Meta is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance or accommodations due to a disability, please let us know at accommodations-ext@fb.com.

$177,000/year to $238,000/year + bonus + equity + benefits

Individual compensation is determined by skills, qualifications, experience, and location. Compensation details listed in this posting reflect the base hourly rate, monthly rate, or annual salary only, and do not include bonus, equity or sales incentives, if applicable. In addition to base compensation, Meta offers benefits. Learn more about benefits at Meta.Seniority level Seniority levelNot Applicable Employment type Employment typeFull-time Job function Job functionInformation Technology IndustriesTechnology, Information and Internet Referrals increase your chances of interviewing at Meta by 2x Sign in to set job alerts for “Support Engineer” roles. Pleasanton, CA $104,700.00-$141,700.00 2 weeks ago Fremont, CA $116,000.00-$132,000.00 2 weeks ago San Jose, CA $75,000.00-$90,000.00 1 week ago San Jose, CA $75,000.00-$90,000.00 1 week ago Brisbane, CA $40,000.00-$60,000.00 1 week ago Sunnyvale, CA $99,000.00-$132,000.00 1 week ago Palo Alto, CA $80,000.00-$120,000.00 2 weeks ago Technical Support Engineer - University Graduate 2025 Redwood City, CA $120,000.00-$160,000.00 2 weeks ago Redwood City, CA $110,000.00-$140,000.00 1 week ago San Jose, CA $75,000.00-$90,000.00 6 days ago Redwood City, CA $76,800.00-$115,200.00 1 week ago Senior Technical Support Engineer, US Government, XSIAM San Jose, CA $150,279.00-$160,000.00 4 days ago Santa Clara, CA $111,600.00-$139,500.00 3 days ago San Jose, CA $75,000.00-$90,000.00 6 days ago Sr. Technical Support Engineer, US Government, VM SpecialistElite Technical Support Engineer - Future Opportunities (US)Network Engineer, Operations and Support We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

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