Responsibilities Artificial Intelligence; Advanced Technology; The very best in patient care. With decades of expertise, we are Radiology Forward . With dynamic cross-training and advancement opportunities in a team-focused environment, the core of our success is its people with the commitment to a better healthcare experience. When you join us as a Technical Support Engineer, you will be joining a dedicated team of professionals who deliver quality, value, and access in the 21st century and align all stakeholders- patients, providers, payors, and regulators to achieve the best clinical outcomes.

You Will: Troubleshoot and resolve customer technical inquiries related to eRAD software products. Participate in system administration duties and projects designed to decrease emergency technical support interactions and system downtime. Perform eRAD RIS / PACS system updates. Educate customers in system use and best practice methods, enabling them to provide top notch healthcare Enlists the support of sales specialists, service resources, engineering resources, development resources and management resources as needed You Are: Genuinely passionate about new technologies and remain current on new tools; assist with evaluation and in making recommendations as necessary to continuously improve efficiency of software development process. Able to demonstrate effective and professional communication, while working in close partnership with cross-functional teams and new users Able to thrive in a fast-paced environment, have a knack for prioritizing work with a structured approach, and enjoy solving complex problems To Ensure Success In This Role, You Must Have: PACS/Radiology experience BA/BS Degree. Comp TIA Linux or RHCA or RHCT Certifications. Experience with CCNA/CCNP. Experience with all windows operating systems (Server and Windows 7 and above). Linux system administration. Knowledge of archival and storage media.