Responsibilities: You will be responsible for ensuring DevOps systems reliability, availability, and restoring systems to steady state quickly. Your role includes cultivating automation initiatives, scripting, transforming DevOps tools, and ensuring automation through self-service channels. You will maintain all DevOps enterprise toolsets, perform OS patching, upgrade tools versions, and renew certificates. Additionally, you will foster an enterprise monitoring culture, adhering to SRE principles to identify and remediate issues before SLA, SLI, and SLO violations occur. The ideal candidate will be a technically savvy, dynamic leader, an excellent communicator, with hands-on support experience in DevOps toolsets, strong infrastructure knowledge, and automation expertise. As part of a cross-functional product development team, you should be comfortable working with highly talented teams, utilizing modern technology and processes. We’re looking for a hands-on engineer who will be: MUST have deep hands-on knowledge and experience in supporting and operating DevOps toolchains Ensure all DevOps tools have 100% uptime, maintaining high application reliability and resiliency Support and maintain full-stack DevOps toolsets (Jira, Confluence, Bitbucket, Jenkins, SonarQube, Artifactory, xRay) Troubleshoot, perform root cause analysis, and fix issues related to DevOps platforms Establish enterprise monitoring capabilities for DevOps tools Possess deep technical knowledge in debugging, troubleshooting Jenkins groovy scripts, pipelines, Bitbucket, SonarQube, etc. Code, script, and automate DevOps processes to enhance automation, reducing manual and repetitive tasks Support OS and DevOps application patching activities Remediate infrastructure issues such as Control-M jobs, backup jobs, BMC alerts, schedulers, cron jobs, shell scripts MUST have automation experience with server-side Unix/Linux shell scripting Collaborate with vendors for technical support, upgrades of DevOps tools, etc. Configure server-side components like SSO, SSL, Load Balancer, Auto Scaling, and DNS Requirements: Knowledge of DevOps tools and platforms Hands-on experience with DAST tools like HCL AppScan Deep technical expertise in Atlassian stack (Jira, Confluence, Bitbucket) Experience with Jenkins, SonarQube, Artifactory, xRay Ability to troubleshoot and resolve issues in these platforms and related groovy scripts Experience developing and maintaining CI/CD pipelines Strong automation skills with groovy scripts and Unix/Linux shell scripting Experience installing, configuring, upgrading, and patching CI/CD toolsets Ability to support off-hours, weekend, and holiday support Ability to meet SLA requirements for DevOps platform uptime and support pipelines Should: Build relationships with DevOps champions, development teams, and community Work comfortably in challenging environments Design strategies and execute them effectively Manage complex project delivery by breaking down into smaller, manageable deliveries Benchmark industry-standard tools and implement them in a banking environment Advantages: Knowledge of SRE best practices Implementing SLI and SLO indicators Extensive experience working with infrastructure, network, storage, security, and operations support teams Self-directed, comfortable in ambiguous environments Experience in highly matrixed organizations

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