Developer Support Engineer Meta builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Apps like Messenger, Instagram, and WhatsApp further empowered billions around the world. Now, Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution in social technology. People who choose to build their careers by building with us at Meta help shape a future that will take us beyond what digital connection makes possible todaybeyond the constraints of screens, the limits of distance, and even the rules of physics. Responsibilities: Be the first point of contact for bug reports and platform development questions raised by the Meta developer community. Manage technical and product issues and escalations to resolve issues and scale developer support with Sales and Partnership growth. Engage with operations and product teams to build, drive, and improve tools and processes. Design and build tools to improve the support experience for developers. Help other engineers while also designing and developing tools for the future. Work with multiple platform products including Meta, Messenger, and Instagram. Minimum Qualifications: Requires a Master's degree (or foreign degree equivalent) in Computer Science, Engineering, Applied Sciences, Mathematics, Physics or related field and 6 months of work experience in the job offered or in a computer-related occupation. Requires 6 months of experience in the following: 1. C, C++, C# or Java 2. Python, PHP or Ruby 3. Identifying and resolving software bugs and issues 4. Linux or UNIX 5. Elasticsearch and Kibana 6. AWS Cloud Computing $214,461/year to $234,630/year + bonus + equity + benefits Meta is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. Meta is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures.