Data Center Support Engineer at AWS Join the Amazon Web Services (AWS) team as a Data Center Support Engineer and make an impact in keeping our cloud infrastructure running smoothly. About the Role AWS Infrastructure Services is responsible for the design and operation of AWS global infrastructure, which includes all data centers and the supporting server, storage, networking, power, and cooling technologies. Our goal is to deliver exceptional service and innovatory solutions to our customers. If you thrive in fast-paced, innovative environments and have a passion for data center hardware, we want to hear from you. Be part of the Central Operations Migration team, contributing to the migration of server racks and driving initiatives to enhance efficiency through proactive defect management. Your Responsibilities Act as a Subject Matter Expert (SME) working closely with engineering and service teams for data center capacity migration. Identify and mitigate defects to enhance migration speed and reliability. Collaborate with Data Center technicians to resolve escalated issues effectively. Analyze data to identify trends that could help in defect resolution throughout the rack migration process. Support data analytics initiatives related to operational performance. Your Team You will be part of the Data Center Central Operations Migration team, which is dedicated to ensuring that our services are safe, secure, and available for our global customer base. Collaboration with various teams across AWS will be a key aspect of your role. Why Join Us? AWS is experiencing exponential growth, and we are constantly evolving our processes to meet the demands of our customers. Your contributions here will have a direct impact on thousands of users around the globe. Basic Qualifications Experience in modern programming languages and scripting. Proven ability to troubleshoot and debug technical systems. At least 3 years of relevant data center experience. Preferred Qualifications Experience with process improvement or Six Sigma methodologies. Familiarity with Linux troubleshooting for hardware issues. Ability to convey technical content to non-technical audiences. AWS is committed to creating an inclusive environment for all employees. We enthusiastically invite applicants from diverse backgrounds and experiences to apply for this role. Compensation The base pay for this position ranges from $67,200/year up to $150,300/year based on market and experience. Additional compensation may include equity, sign-on bonuses, and benefits. This position will remain open until filled. To apply, visit our career page. Company : Amazon Data Services, Inc. Job ID : A3039504 Seniority Level : Associate Employment Type : Full-time Job Function : Information Technology, Consulting, and Engineering