Role: Contact Center Engineer

While professional experience and qualifications are key for this role, make sure to check you have the preferable soft skills before applying if required. Location: Phoenix, AZ – Onsite Role Description: Center Domain experience Voice applications experience VXML, Java, GAAP, SQL , Groovy Experience in Contact center cloud products ( Five9, Microsoft or Genesis ) Lead core IVR product architecture, design and build Hands on with building UI and API for IVR applications Engage and partner in IVR platform migration to cloud

Thanks & Regards, Kartik