Job Title

Position Summary

Provide general supervision for Field Engineers and Technicians. Schedule workflow and serve as customer contact and liaison. Keep track of job progress and financial details.

Essential Duties and Responsibilities include the following. Other duties may be assigned.

• Provide general supervision for Field Engineers and Technicians.
• Develop daily schedule for Field Engineers and Technicians.
• Make certain equipment is scheduled and available for jobs.
• Provide technical support and assistance for field personnel.
• Work with Business Administrator to develop weekly invoicing and monthly status reports.
• Coordinate technical training for field personnel.
• Review and recommend field technical procedures and procedure changes.
• Perform employee reviews and recommend appropriate salary changes.
• Interview job applicants.
• Develop and review proposals and reports.
• Review reports of field engineers.
• Review and ensure team members adhere to Customer specifications.
• Review and audit field jobs.

Supervisory Responsibilities

• Supervise 2+ Tiger Teams consisting of 4+ technicians each.
• Providing technical guidance on testing of Electrical apparatus.
• Responsible for safety requirements, career development, training, and reporting of their assigned teams.
• Manage manpower based on Customer's/Project requirements

Travel Requirements

• Willing to travel anywhere in North America ~80% of the time. Schedule is dependent upon project work and is flexible to the degree it can be. This is worked out on a case by case basis with your assigned project manager. PTO scheduled in advance can and will be accommodated.
• Does NOT require relocation to a Vertiv headquarter or regional office at this time.
• This is "project work" which typical projects last anywhere from 6-12 months on average. It can vary based on schedule and progress.
• Options for downtime (i.e. in between projects), employee can take PTO, training, regional work, and "home office" work.
• Typical schedule is to work 8-12 weeks and then 1 weeks back at "home base" depending on project schedule. This varies based on the phase of the project.

Competencies

• Action Oriented Enjoys hard work; is action oriented and full of energy for the things that he/she sees as challenging; not fearful of acting with a minimum of planning; seizes opportunities when they arise.
• Building Effective Teams Creates strong morale and spirit in his/her teams; shares wins and successes; fosters open dialogue; lets people finish and be responsible for their work; lets subordinates present to senior management; acts as if real success is the success of the team.
• Customer Focus - Is dedicated to meeting the expectations and requirements of internal and external customers; gets first-hand customer information and uses it for improvements in products and services; talks and acts with customers in mind.
• Drive for Results Can be counted on to exceed goals successfully; is constantly and consistently one of the top performers; very bottom line oriented; steadfastly pushes self and others for results.
• Directing Others Is good at establishing clear directions; sets stretching objectives; distributes the workload appropriately; lays out work in a well-planned and organized manner; maintains two-way dialogue with subordinates on work and results.
• Organizing Can marshal resources (people, funding, material, support) to get things done; can orchestrate multiple activities at once to accomplish a goal; uses resources effectively and efficiently; arranges information and files in a useful manner.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience

• Graduate Engineer BSEE or BSME and two years experience. OR Graduate of applicable Electrical Technical School or Military equivalent and five years minimum same or similar work experience. OR High school education or equivalent and six years minimum same or similar work experience.
• Knowledge of the National Electrical Code and various industry standards, such as OSHA and NFPA.
• Passed the NETA III/NETA IV (International Electrical Testing Association) exam or NICET equivalent.
• Strong background and experience in most types of switchgear testing through the 230 kV class.
• Good theoretical understanding of electrical power systems, and good aptitude for problem evaluation.
• Complete projects consistently meeting customer's deadline and on budget.
• Able to write detailed reports, using a computer.
• Communicate effectively, in writing and verbally, with clients and peers.
• Good judgment, dependable, supervises projects with technical expertise and good business management skills.
• Strong computer skills including editing, formatting and using templates in Microsoft Word, use of Internet for standards/products/manufacturer research and operation of computer controlled test equipment.
• Willing to work flexible hours, weekends, holidays and night work. Must be available for out- of-town work of up to several months.
• Regularly required to stand, walk, use hands and fingers, handle or feel objects, tools or controls; reach with hands and arms; stoop, kneel, crouch, or crawl; talk, hear, and smell. Frequently required to sit, climb and balance. Specific vision abilities required by this job include close vision, distance vision, basic color differentiation and the ability to adjust focus. Regularly lift and/or move up to 25 pounds, and frequently lift and/or move 100 pound test sets.
• Valid Driver's License.

Physical Requirements

• Medium Lifting (30 Ibs. 45 Ibs.)
• Heavy Lifting (over 50 Ibs.)
• Frequent Standing
• Frequent kneeling / crawling / stooping
• Frequent bending / twisting
• Frequent climbing (stairs, ladders)
• Frequent driving (car, van, truck)

Due to the safety sensitive aspect of the role, candidates are required to successfully pass a drug test prior to employment. In addition, you will also be required to complete and pass a pre-employment background check and a motor vehicle records check.

Environmental Demands

• Extreme cold (below 32*)
• Extreme heat (above 100*)
• Noise Level (Medium / High need to shout to be heard)
• Working around moving machinery (fork-lifts, tractors)
• Protective Equipment Required (earplugs, gloves, eyewear, respirator, mask, etc.)
• Work outdoors (no effective protection from weather)

The successful candidate will embrace Vertiv's Core Principals & Behaviors to help execute our Strategic Priorities.

Our Core Principals: Safety. Integrity. Respect. Teamwork. Diversity & Inclusion.

Our Strategic Priorities

• Customer Focus
• Operational Excellence
• High-Performance Culture
• Innovation
• Financial Strength

Our Behaviors

• Own It
• Act With Urgency
• Foster a Customer-First Mindset
• Think Big and Execute
• Lead by Example
• Drive Continuous Improvement
• Learn and Seek Out Development

At Vertiv, we're on a mission to empower the people that will power the future. From a simple swipe to life-changing medicines, from push notifications to generative AI. We design, manufacture, and service the products and solutions that keep the world connected. With $6.9 billion in revenue, a strong customer base and global reach spanning nearly 70 countries, we are uniquely positioned to deliver greater value to our customers and