Responsibilities:

• Provide post-sales support to clients, including technical training and operational assistance.
  
• Install, troubleshoot, repair, and upgrade CNC machining equipment and related systems.
  
• Investigate and resolve customer-reported technical issues, ensuring future operational success.
  
• Collaborate with both management and factory engineers to address equipment defects and improve product performance.
  
• Perform root cause analysis and recommend solutions to prevent recurring issues.
  
• Handle work activities independently, prioritizing tasks as needed.
  

Requirements:

• Bachelor's degree in Electrical, Mechanical, or Engineering Technology.
  
• 2-5 years of experience working with machine tools.
  
• Familiarity with Fanuc machines and CNC systems.
  
• Understanding of PLC systems and ability to interpret diagrams.
  
• Ability to operate a forklift and other manual lifting equipment.
  
• Proficiency in MS Office.
  
• Ability to travel 30%-50% of the time.
  
• Full-time position, Monday to Friday, 8-hour shifts.
  

Benefits:

• Competitive salary based on experience.
  
• 401(k) plan.
  
• Health, vision, and dental insurance.
  
• Life insurance and short-term disability.
  
• Paid time off (vacation, sick days, and holidays).
  
• Employee referral program.