Cellular Operations & 5G Implementation Engineer

At Lilly, we unite caring with discovery to make life better for people around the world. We are a global healthcare leader headquartered in Indianapolis, Indiana. Our employees around the world work to discover and bring life-changing medicines to those who need them, improve the understanding and management of disease, and give back to our communities through philanthropy and volunteerism. We give our best effort to our work, and we put people first. We're looking for people who are determined to make life better for people around the world.

Join the Workforce Productivity Services organization as a Cellular Operations & 5G Implementation Engineer to drive next-generation cellular solutions and power our global site expansion! The Workforce Productivity Services (WPS) team is seeking an experienced Cellular Operations & 5G Implementation Engineer with a strong background in project delivery, strategic planning, and operational optimization. This role is central to supporting our global cellular operations while also delivering both public & private 5G solutions to enhance business productivity. If you are passionate about user experience and driving cutting-edge connectivity solutions, we encourage you to apply.

What You'll Be Doing:

The Cellular Operations & 5G Implementation Engineer role will be responsible for helping design, deploy, and manage 5G cellular solutions across Lilly. In this position, you will play a critical role in leading Lilly cellular projects with a focus on optimizing user experience, improving operational efficiency, and advancing the global integration of cutting-edge cellular technologies. You will also collaborate with the Managed Service Provider (MSP) operations team & carrier partners to ensure a reliable cellular service is provided to our end users.

As an ideal candidate, you should have a strong technical background in cellular technology and network administration. The ability to collaborate, prioritize, and hit deadlines effectively across teams is a must, as you will work closely with Cybersecurity, Manufacturing & Quality (M&Q), Lilly Research Labs (LRL), and the Mergers & Acquisitions team. This position plays a key part in the company's growth strategy by supporting a "5G By Design" approach and providing opportunities to gain experience in private cellular deployment.

How You'll Succeed:

• Lead implementation of both public & private 5G carrier solutions across Lilly sites
• Provide consultation for business partner 5G use cases being driven out of groups such as M&Q and LRL
• Define private 5G architecture needs in collaboration with Enterprise Connectivity (Network Services) and Cybersecurity
• Manage day-to-day interactions with cellular providers and contribute to ongoing supplier governance. Provide critical expertise into service direction
• Collaborate with Managed Service Provider to monitor, maintain, and optimize cellular line operations
• Find and implement ways to streamline global processes by removing redundancy and automating outcomes where possible
• Leverage data trends & industry best practices to influence strategic direction of Lilly cellular offerings

What You Should Bring:

• Technical understanding of the benefit of 5G technology, ideally with practical experience
• Comprehensive understanding of enterprise network fundamentals; experience integrating Private Wireless Networking (PWN) with traditional networks is a plus
• Experience in successfully coordinating External Service Provider (ESP) engagements
• Demonstrated expertise in managing and supporting global solution portfolios, with a proven record of delivering high-quality, user-centric solutions on schedule
• Strong interpersonal, teamwork, and communication skills (both verbal and written), including ability to articulate technical solutions to non-technical personnel
• Understanding of API scripting for automation use cases
• Proven ability to assess customer/client needs, creatively approach solutions, decide and influence appropriate courses of action
• Experience in resolving complex issues in product and operational support; supporting 24x7 critical operations like manufacturing is a plus

Your Basic Qualifications:

• Bachelor's Degree in Computer Science, Information Technology, or related technical field
• Or
• High School Diploma/GED with 3+ years of experience as an IT professional
• 3+ years experience in large enterprise cellular management
• Qualified candidates must be legally authorized to be employed in the United States. Lilly does not anticipate providing sponsorship for employment visa status (e.g., H-1B or TN status) for this employment position.

Additional Information:

• Position requires 5-10% travel
• Position located in Indianapolis, Indiana working in a hybrid model

Organization Overview:

Lilly IT builds and maintains capabilities using cutting edge technologies like most prominent tech companies. What differentiates Lilly IT is that we redefine what's possible through tech to advance our purpose creating medicines that make life better for people around the world, like data driven drug discovery and connected clinical trials. We hire the best technology professionals from a variety of backgrounds, so they can bring an assortment of knowledge, skills, and diverse thinking to deliver innovative solutions in every area of our business.

The Digital Core team is at the forefront of digitalization to enable and advance the entire company, with increased productivity and best-in-class Customer experiences. This team provides a robust and sustainable infrastructure of hardware, software and services that are critical to enable our global workforce and business to operate and transform. As leaders in technology and understanding business requirements and challenges, this team defines and leads the overall company technology strategy.