Ballast Service Engineer Job Summary

The Service Engineer will provide field service through vessel attendance and remote troubleshooting. This role involves hands-on technical service, troubleshooting, and customer support for installed equipment, ensuring optimal performance and customer satisfaction.

Ballast Service Engineer Responsibilities

• Troubleshoot, repair, and provide technical service for installed equipment.
• Assist in chemical resupply and related logistics.
• Respond to customer correspondence regarding technical issues.
• Record detailed job documents and communicate clearly with co-workers.
• Track and support a fleet of systems as part of the Vessel Delegate program.
• Lead customer training sessions on equipment operation and maintenance.

Ballast Service Engineer Requirements

• Bachelor's degree and at least 3 years of related working experience, preferably in field service and/or technical areas.
• Proficiency in LV electrical installations, PLC programming logic, control systems, and troubleshooting.
• Mechanical experience with piping systems and the ability to read and interpret P&ID, general arrangement, and electrical drawings.
• Experience in the marine industry is preferred.
• Excellent communication and customer service skills.
• Ability to work independently and as part of a team.
• Willingness to travel for field service assignments.

#LI-Onsite