Responsibilities

Maintain a General Support System (GSS) on AWS infrastructure. Build and keep a healthy CI/CD pipeline for GSS solutions Administer systems necessary to maintain CI/CD pipeline Strong focus on quality and automation Conduct post-mortems to analyze failures and prevent recurrence Deploy and manage infrastructures for next-gen cloud SaaS platforms Contribute ideas on how we can continuously improve systems and processes Provide service support by participating in regular on-call shifts responding to service issues Minimum Qualifications

Strong communication and interpersonal skills Experience providing on-call support for high priority incidents Experience with Cloud Infrastructure (Azure/AWS) Experience with Microsoft Active Directory Experience with Microsoft Windows 2016 Experience with Microsoft RDS Farm Knowledge of Microsoft ADFS and AWS integration Strong knowledge of Windows & Linux OS Hardening Experience with multiple Linux distros (CentOS, REHL, Ubuntu, Debian) Strong communication and interpersonal skills Systematic problem-solving approach coupled with a strong sense of ownership and independence Experience working in a software application development environment Experience with CI/CD tools such as Jenkins, Ansible, PowerShell, Python, Git, Terraform, Packer Experience working in a highly secure environment Operational experience with networking and an understanding of networking principles US Citizens only Preferred Qualifications

Experience operating, troubleshooting, and scaling online services Experience reviewing security scans and remediating vulnerabilities Familiarity with security issues in the cloud such as intrusion, penetration, and vulnerability scanning Experience with monitoring solutions: e.g. ELK, Splunk, Nagios, Solarwinds, Wavefront, etc.… Experience with Jira Service Desk and PagerDuty or similar tools Experience with Change Management processes and functions Experience with various data management technologies including relational and non-relational databases and message queues Education

BS in Computer Science or related technical field, or equivalent industry experience Nice to have at least one of following certifications: AWS or Azure certifications