Audio/Visual Engineer Balchem Corporation develops, manufactures, and markets specialty ingredients that improve and enhance the health and well-being of life on the planet, providing state-of-the-art solutions and the finest quality products for a range of industries worldwide. Our corporate headquarters is located in Montvale, New Jersey and we have a broad network of sales offices, manufacturing sites, and R&D centers, primarily located in the US and Europe. Founded in 1967, Balchem is a publicly traded company (NASDAQ "BCPC") with annual revenues over $900 million and a market cap exceeding $4.0 billion. The company consists of three business segments: Human Nutrition & Health; Animal Nutrition & Health; and Specialty Products. Balchem employs over 1,400 people worldwide who are engaged in diverse activities, committed to developing the company into global market leadership positions. The Audio/Visual Engineer serves as the subject matter expert for all audio/visual requirements within the company. This role entails collaborating with employees to support their meeting and audio/visual needs. Responsibilities include configuring new conferencing solutions and troubleshooting existing systems, provide preventative maintenance on systems, interface with multiple departments to facilitate various calls, meetings, and audio/visual requirements for the business. Additionally, they will engage with vendors and manufacturers to negotiate pricing and understand industry standards. The Audio/Visual Engineer may also be responsible for training employees on how to effectively utilize the audio/visual services and systems in place. In addition to these core duties, the Audio/Visual Engineer plays an important role in ensuring the seamless integration of cutting-edge technology into the company's communication ecosystem. They will need to understand industry standards, and how we can adapt to them. This involves researching, testing, and recommending new products and solutions that can improve efficiency and user experience. The role requires excellent interpersonal skills, as the engineer often collaborates with diverse teams across the organization. Clear communication and the ability to translate complex technical jargon into understandable terms are crucial for providing effective support and training to staff members. Furthermore, the Audio/Visual Engineer will oversee the implementation, maintenance and upgrading of equipment, ensuring that all systems are functioning optimally and meet the highest standards of quality. They are expected to develop comprehensive documentation, procedures, and asset inventory to ensure consistency and reliability in audio/visual operations. Essential Functions: Oversee AV setup and production for live and hybrid events, including Town Halls, Executive Meetings, and Departmental Meetings. Provide on-site and remote support for AV issues to ensure minimal downtime and high-quality user experiences. Implement, Maintain and Troubleshoot Microsoft Teams and HP/Poly conference room systems to ensure smooth daily operations. Advanced troubleshooting of AV systems in corporate environments. Adheres to all safety policies and procedures including the use of personal protective equipment (PPE) and equipment safeguards Other duties as assigned Requirements: At least 3 years of experience in the AV field AS degree or Microsoft professional certifications, A+ required, along with experience using Microsoft Office Oral and written communication skills, with the ability to explain technical topics to non-technical personnel Basic networking and computer troubleshooting knowledge Skills in organizing resources and establishing priorities Technical knowledge of audio/visual equipment, collaboration software, and AV technologies May involve weekend or late evening work according to system support needs Ability to travel to remote facilities Knowledge of Microsoft Teams Administration Center, Microsoft Teams, and Microsoft Teams Certification (MS-700) preferred Knowledge of equipment from HP/Poly, Logitech, Yamaha, Dante, Extron, Crestron, Focusrite, Shure, etc. preferred Experience with ZenDesk and Microsoft Planner/Projects preferred Balchem is committed to a workplace culture that values and promotes diversity, inclusion, equal employment opportunities, and a work environment free of harassment and hostility. The expected salary for this position is $70,000 - $80,000 annually.