Technical Support Engineer

New Today

At Vestas, we're committed to transforming the global energy landscape through sustainable solutions. As the world's largest wind turbine manufacturer, we've installed over GW of wind power across countries, solidifying our leadership in renewable energy. Our Windsor Factory, located on acres of land, is a key part of our manufacturing operations in North America. The Blades Factory in Windsor covers an impressive area of , square feet and manufactures blades for the V-4.5 MW turbine and the 2 MW platform. With over 1, employees on site, our Windsor Factory plays a vital role in our operations. We invite you to join us in our mission to power a brighter, cleaner world. About the role
As a Technical Support Production Engineer within the Technical Support Department, you are responsible for maintaining the stability and performance of the carbon composite turbine production systems. Each Technical Support Engineer monitors systems, respond to incidents, troubleshoots issues, and ensures that production is restored quickly if/when problems occur. Key Responsibilities Analyze existing manufacturing processes, identify production efficiencies
Conceive, design, develop, and test innovative solutions based on analysis and organizational objectives
Design methods and collaborates on ideas for maintaining or increasing production capacity while improving Safety, Quality, and Production Costs
Works closely with Production staff to meet production plan.
Process problems are identified which reduce downtime and conserve maintenance costs.
Analyze process failure modes and conduct root cause analysis to implement corrective actions both short term and long term solutions to reduce cost of poor quality and cycle time
Monitor process equipment to identify potential failure modes and develops solutions to eliminate the reoccurrence of those failures
Develop, create, and maintain required documentation for manufacturing processes, including flow charts, capacity and utilization studies, procedures, process work instructions, and tests
Follow and maintain organizational documentation systems and standards
Develop and update process procedures to ensure that documentation is accurate and understandable.
Collaborate with cross-functional teams to gain insights and direction
Interfaces with all levels of management and employees to gather information and provide guidance for implementation
Extensive support during introduction of new equipment, products, materials, and technology
Initiate, lead, and participate in improvement projects and capacity expansion/conversions
Review and create Investment requests regarding the purchasing of new equipment/materials
Coordinate equipment maintenance and improvements
Front line support for programming and troubleshooting Robotic & automated equipment/machines
Identifying PTS (Process Technical Specifications) or instructions when buying new equipment
Interpret Drawings, PII (Process Inspection Instructions) and PWI (Process Work Instructions)
Support control and audit of BOM (Bill of Materials)
Manage and conduct employee training for productivity improvement projects, and mentor fellow engineers and technicians
And all other duties as assigned Competencies:
To perform the job, an individual should demonstrate the following competencies: Demonstrated Teamwork Skills
High Degree of Flexibility
A keen interest in developing new skills and understanding
Commitment to High Standards and Team Engagement
Personal Desire/Value to Produce Quality Work
Ability/Desire to work as Craftsman with Hand tools
Problem solver oriented
Good communication skills
Effective leadership skills
Offers direction for their team and tasks
Customer focused Qualifications:
The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Bachelor’s degree in engineering (Mechanical or Manufacturing/Industrial with a broad understanding of Electrical and Chemical preferred
5+ years related experience and/or training; or equivalent combination of education and experience
Proficiency in multiple types of controls, tooling geometry, machine tool processes, and fixture design
Experience with lean manufacturing, process optimization, and continuous improvement methodologies
Knowledge and experience in the application of quality, health, safety, and environmental management systems Skills and Qualifications: Experience with PTC Creo, SolidWorks, and AutoCAD
Knowledge of advanced product quality planning (APQP) and production part approval (PPAP)
Knowledge and experience in factory and site acceptance tests for new equipment (FAT/SAT)
PLC (programable logic controller)
Composite manufacturing experience
Knowledge and experience in using EAM systems (Enterprise Asset Management)
Knowledge and experience in SAP software What we offer
Join the world’s largest wind turbine manufacturer and be part of a global team focused on sustainable energy. At Vestas, we value initiative, collaboration, and accountability in a supportive environment focused on safety, sustainability, and career growth. Work alongside motivated colleagues focusing on skill development. One of the most comprehensive benefits plans in the industry
Comprehensive medical, dental, and vision coverage available
Generous Paid Time Off & Parental Leave
(k) plan (with employer match)
Tuition assistance Salary offered: $,-, DEIB Statement
At Vestas, we recognise the value of diversity, equity, and inclusion in driving innovation and success. We strongly encourage individuals from all backgrounds to apply, particularly those who may hesitate due to their identity or feel they do not meet every criterion. As our CEO states, "Expertise and talent come in many forms, and a diverse workforce enhances our ability to think differently and solve the complex challenges of our industry". Your unique perspective is what will help us powering the solution for a sustainable, green energy future.
Location:
Windsor