Technical Consultant & Solutions Engineer Japan
52 Days Old
Are you excited about being a pioneer? We are a fast-growing SaaS unicorn with a global presence across regions such as the Americas, APAC DACH, NEMEA, and UKI. Were now launching in Japan, and were seeking a Senior Technical Consultant to be one of the founding members of our Japan teama startup within a startup.
As a Technical Consultant , youll act as the technical face of our solutions, helping prospects, customers, and partners leverage our platform to transform their internal communication strategies. You'll collaborate closely with internal teams like Product, Engineering, Security, Design, Customer Success, and our Partner Network to ensure seamless technical implementations, enablement, and sales success.
This is a unique opportunity to play a critical role in our expansion into Japan, with the support of a global organization and the resources of a billion-dollar company.
What You'll be doing Partner with Sales to deliver engaging, localized product demos that excite prospective customers in Japan
Consult with prospects to identify optimal technical solutions for their internal communication needs, removing technical obstacles to success
Lead technical evaluations of the platform, advising on integration methods and system architecture
Craft RFP responses that position the platform as the perfect solution for Japanese customers
Act as the technical lead from kickoff through to launch, ensuring a smooth onboarding process
Oversee and support technical implementation tasks, collaborating with the Customer Success and Project Management teams
Advise customers on API integrations, architecture best practices, and security compliance, tailoring recommendations to the Japanese market
Support partner sales teams by providing technical expertise during the sales process
Enable partner teams through technical training, onboarding programs, and ongoing support
Consult and work hand in hand on partner-driven implementation projects to ensure successful integrations and alignment with best practices
Collaborate with global Partner Network teams to refine and localize enablement materials for the Japanese market
Act as the go-to technical contact for partners, assisting them in navigating the platform and integrations
What You'll need to be successful Entrepreneurial Spirit: Youre motivated by the chance to build something from the ground up in Japan. You thrive in fast-growing, dynamic environments and arent afraid to take initiative
Bachelors degree in Information Science, Information Systems, or equivalent experience in a technical consulting or pre-sales role
38 years of experience in SaaS pre-sales, solutions engineering, technical consulting, or partner enablement
A strong understanding of cloud technologies and the ability to articulate the benefits of SaaS versus on-premise solutions
Knowledge of REST APIs, web development fundamentals (HTML/CSS), and at least one programming language (e.g., JavaScript, Node.js, or PHP)
Familiarity with enterprise software such as SAP, Workday, Single Sign-On (SSO), and Active Directory is a plus
Ability to adapt global solutions to meet the technical, cultural, and compliance needs of Japanese customers and partners
Fluent in Japanese (verbal and written) with excellent English communication skills to collaborate with global teams
You excel at simplifying complex technical concepts and delivering them to technical and non-technical stakeholders with a strategic and customer-first attitude
Comfortable working in command-line tools, analyzing application logs, and troubleshooting technical integrations
What Youll Get The opportunity to shape the future of our presence in Japan as one of the founding team members
Access to cutting-edge SaaS tools and a collaborative, innovative environment
Competitive salary, stock options, and benefits tailored to the Japanese market
A chance to work with a globally distributed team while building something extraordinary in Japan
If youre ready to lead the charge in transforming internal communications and enabling partners in Japan, wed love to hear from you.
Please note that this is a hybrid role and as such we require all applicants to be able to commute to central Tokyo at least 2 times per week.
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- Location:
- New York, NY, United States
- Category:
- Computer And Mathematical Occupations