It's an exciting time to be at Hanscom Federal Credit Union!

As a member of our IT Operations & Infrastructure Department, you will join a dynamic team of purpose-driven individuals committed to delivering exceptional service to our members.

Who we are - Hanscom Federal Credit Union

Members-first - our members are our top priority. We make business decisions with our members at the top of mind. Integrity - we're honest and committed to doing what's best for our members and our company. What is right isn't the same as what is easy. Teamwork - we are in this together and we all benefit from our success. Innovation - we identify new ideas for processes or products that will lead to positive changes and take the initiative to implement the changes. Empathy - we understand that communication starts by listening, understanding diverse perspectives, and caring about others' sustained success. What we offer A full-time, permanent position that will reward you through an annual bonus program. Medical, Dental, Vision, FSA, 401(k), Student Loan Paydown, and paid Sick and Vacation time benefits. A flexible hybrid work schedule environment. We are committed to fostering career growth and development - when you join our organization it's not just a job. We look to develop your skills aligned to our business needs and help you progress in your career. Who you are - Systems Integration Engineer

You are a dynamic, detail oriented, intuitive person with the ability to develop relationships, build rapport and become a trusted team member. You are able to provide everyone you assist or support with a high level of service, have strong organization and multi-tasking skills, and are searching for a rewarding career where you are valued and respected.

What you'll do Develop mechanical systems and interactive components (e.g., locks, levers, gears, actuators) for escape room puzzles and installations. Collaborate with electrical and software engineers to integrate sensors, microcontrollers, and automation into mechanical designs. Work within a shared tech stack to ensure seamless integration between physical and digital systems. Design prototypes using CAD tools, 3D printing, and other fabrication methods. Ensure the reliability and safety of all systems during live events and training sessions. Work closely with cross-functional teams to align designs with learning objectives and user experience goals Participate in sprint planning, standups, and retrospectives as part of an agile product team; contribute to iterative development cycles and rapid prototyping workflows. Create and iterate detailed technical documentation, schematics, and maintenance guides for all systems. Understand software development principles and version control practices to effectively collaborate with developers and ensure smooth integration between physical systems and digital platforms. Own the full lifecycle of interactive systems-from concept and prototyping through deployment, maintenance, and eventual decommissioning or iteration. Participate in user testing sessions and incorporate feedback to refine system performance, usability, and educational impact. Ensure all fabricated systems meet relevant safety standards and operational guidelines, especially for public-facing or educational installations. Track components, tools, and materials needed for fabrication and installation; coordinate with vendors or internal teams as needed. Perform other tasks or functions as required, requested, necessary or prudent from time to time. Knowledge/Skills/Experience Required: Experience in gamification or educational technology. 3+ years of experience in mechanical design, preferably in interactive exhibits, themed entertainment, or escape rooms. Proficiency in CAD software (e.g., SolidWorks, Fusion 360) a plus. Hands-on experience with prototyping tools and fabrication techniques. Familiarity with Arduino, Raspberry Pi, or similar platforms for mechanical-electrical integration. Should be able to show a portfolio of interactive installations and designs. Experience working with or building integrated hardware/software systems. Strong problem-solving skills and a passion for creative engineering. Excellent communication and teamwork abilities. Comfortable with iteration, failure, and learning from mistakes Physical Demands/Conditions Required: This role requires frequent hands-on work with tools, mechanical components, and electronic systems in both workshop and field environments. Must be able to lift and transport equipment and materials up to 50 lbs. Requires standing, bending, and working in confined or elevated spaces during installation and troubleshooting. Regular travel throughout the New England area is required for on-site setup, maintenance, and support of interactive systems.

WORKING CONDITIONS Must be able to routinely perform work indoors in climate-controlled shared work area with minimal noise.

MENTAL AND/OR EMOTIONAL REQUIREMENTS Must be able to perform job functions independently or with limited supervision and work effectively either on own or as part of a team. Must be able to read and carry out various written instructions and follow oral instructions. Must be able to complete basic mathematical calculations, spell accurately, and understand computer basics. Must be able to speak clearly and deliver information in a logical and understandable sequence. Must be capable of dealing calmly and professionally with numerous different personalities from diverse cultures at various levels within and outside of the organization and demonstrate highest levels of customer service and discretion when dealing with the public. Must be able to perform responsibilities with composure under the stress of deadlines / requirements for extreme accuracy and quality and/or fast pace. Must be able to effectively handle multiple, simultaneous, and changing priorities. Must be capable of exercising highest level of discretion on both internal and external confidential matters.

** Must be authorized to work in the US **

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.