Systems Engineer - Technology Consultant
New Yesterday
Job Description
Job Description
This position requires an on-site presence in our Louisville, KY office and is eligible for hybrid employment.
About Dean Dorton
Dean Dorton’s team makes up one of the largest advisory firms in the United States. We thrive when you thrive! We are here to help you succeed in every step of your development and career as you work with nationally recognized experts in a recognized best place to work.
This position requires an on-site presence in our Louisville, KY office and is eligible for hybrid employment.
Are you a technology professional ready for the next step in your career? Are you ready to make a daily impact on the clients you serve? From Managed Services to Cybersecurity and Infrastructure Solutions, Dean Dorton offers clients a wide array of technology consulting services – and we would love to connect with you! We are looking for someone to join our firm who will strategically and logistically serve and support our technology consulting clients.
What you’ll be doing:
- Partnering with clients to ensure fully functioning technology environments (maintain server, network, end-user devices, etc.).
- Providing white-glove customer service through professional communication and follow-up
- Using knowledge base, support tools, and resources to effectively research and troubleshoot IT problems
- Effectively leveraging specialized support teams for advanced troubleshooting and specialized projects
- Partnering with the technology team and leadership to ensure compliance with established client agreements
- Managing and prioritizing clients and projects while establishing/maintaining strong relationships with all teams you serve
Preferred Qualifications:
- Excellent verbal and written communication skills
- Strong drive for excellence and attention to detail
- Proficient analytical and problem-solving skills
- Ability to multi-task and prioritize well
- Windows Server and Active Directory
- Microsoft 365
- Backup and Disaster Recovery concepts
- Foundational understanding of virtualization platforms (VMware/ Hyper-V)
- Foundational network and routing
The Fun Stuff
Work isn’t all work! We want to make your experience at Dean Dorton a great one. From your health and happiness to your long-term satisfaction, we focus on YOU! A few highlights are listed below:
- Health insurance – medical, vision, dental
- Flexible work environment
- Unlimited Paid Time Off (PTO)
- Paid family leave, medical leave, and maternity/paternity leave programs
- Retirement benefits – 401(K) match and best-in-class automatic profit sharing
- Telemedicine, mental health resources, and wellness program reimbursement
- Life insurance and disability insurance
This job description is intended to describe the general nature and level of work being performed by team members assigned to this position. It is not intended to be an exhaustive list of all responsibilities, duties, and skills required. Additionally, responsibilities and duties may vary depending on business needs and individual circumstances. Dean Dorton is an equal opportunity employer.
- Location:
- Louisville
- Category:
- Technology