We believe government should be at the forefront of technological innovation. Our teams are experimenting with artificial intelligence, machine learning, and other emerging technologies to conceive tomorrow's solutions. IT members are exploring options for replacing and upgrading legacy systems. Our mission has never been clearer. We understand how citizens and employees can benefit from conveniences afforded by the latest tech offerings.

Our department provides training opportunities for staff at all levels. It's critical for IT members to constantly elevate their skill sets in preparation for what's to come. We appreciate candidates from diverse backgrounds who are energized by the challenges of working in government IT. An inquisitive imagination, purposeful passion and consistent customer-focus are all welcome traits. We aspire to create an environment where employees can do their best work.

Information Technology is seeking a Systems Engineer II to join our IT Infrastructure Team. The qualified candidate will be a part of a small agile Network Services team that provides on-site support for the City's departments in both a campus and WAN environments.

• Support staff are ALPHA I (essential) status and provide 24x7 service operations to all city departments.

• CJIS/PREA Clearance required. Automatic disqualifiers apply.

• This position requires in-office hours on a hybrid work schedule within the surrounding Virginia and North Carolina areas.

• Advanced troubleshooting, capacity planning, and QoS implementation experience is required.

Job Responsibilities:

Design, configure, test, install, and implement network solutions to support requirements for routing protocols, policy-based routing, traffic shaping, border gateway protocols, tunneling, IP Security, network address translations, and network security. Troubleshoot and proactively monitor current system health using best of breed monitoring tools. Design and build networks to ensure connectivity across various devices and systems in a Campus, MAN, WAN, or VPN environment. Optimize network performance through analysis and implementation of new solutions. Troubleshoot and resolve issues with hardware, software, and networking systems. Implement security measures to protect data and manage encryption and other security protocols. Maintain network equipment, including updates and replacements as needed. Provide technical support and training to coworkers. Document network operations through technical documentation and diagrams (Visio).

Ideal candidate will possess solid proficiencies in:

• Cisco and Palo Alto Firewall experience

• Azure and AWS experience

• VMWare NSX experience

• Experience with Cisco Industrial routers & switches

• Experience with LTE and 5G cellular environments

• Cisco Equipment & Configuration Experience - IOS, IOS-XE and NX-OS on Cisco 9000 series equipment

• Knowledge of Cisco platforms including ISE & Cisco Catalyst (formerly DNA)

• Knowledge and experience with MPLS, OSPF, BGP, EIGRP, VRF, VLANs & IPSEC

• Knowledge of fiber optics including modules, various SFP types, Multi-mode and Single mode fiber type and connectors