Systems Engineer II Brooksource is searching for a System Engineer II to join its Fortune 75 Telecommunications client in the South Charlotte area . You will be joining the build team that is responsible for assisting design, development, and implementation of enterprise-wide Operations Support Systems (OSS) applications and their associated operating systems and databases. Responsible for Application Administration of OSS applications supporting all Divisions. Participation in full life-cycle of systems engineering activities of high-quality, scalable solutions. MAJOR DUTIES AND RESPONSIBILITIES Actively and consistently support all efforts to simplify and enhance the customer experience

Contributes to design sessions with OSS Architects, Requirements Analysts, IT Operations and OSS Systems Engineers

Customer service oriented work ethic.

Reviews existing integration capabilities, data sources, and proposed solution designs for feasibility, cost and functionality

Creates detailed design documents and functional specifications for new applications / services and for enhancements to existing systems / services

Creates work effort estimates for assigned tasks and support prioritization and release management

Develops of core code modules, unit test tools and release notes for enhancements and bug fixes

Installs, administers, configures and maintains OSS applications including operating systems and related software

Provides ‘on call’ support to resolve OSS application issues after normal business hours

Uses established change management processes, requiring operational procedures be performed with minimal customer impact, (i.e. during established maintenance window)

Works with database administrators to configure, tune and maintain databases in variety of languages

Documents systems configurations and upgrades

Designs and implements change control policies and disaster recovery plans

Monitors and assists in managing applications, device availability, network conditions and system reliability and performance, service and program maintenance and storage resources

Perform other duties as requested by supervisor REQUIRED QUALIFICATIONS

Skills/Abilities and Knowledge Ability to read, write and speak the English language to communicate with employees, customers, suppliers, in person, on the phone, and by written communications in a clear, straight-forward, and professional manner.

Intermediate ability to conduct design sessions to specify solution designs for feasibility, cost, and functionality

Intermediate ability to create detailed documentation to functionally understand new and existing applications

Intermediate ability to follow and implement established change and control policies and procedures

Intermediate ability to troubleshoot application problems

Broad knowledge of development tools, application frameworks, and testing tools

Broad knowledge of OSS applications and software

Broad knowledge of choosing the appropriate lifecycle and the planning, monitoring and control of the systems engineering process

Intermediate ability to administer VMWare, Hyper-V, OVM, or PowerVC

Intermediate knowledge of virtualized guest management

Intermediate knowledge of virtualized network infrastructure

Intermediate knowledge of reviewing and troubleshooting OS and application log files

Basic scripting and command-line interface (CLI) experience EDUCATION Bachelor’s degree in Computer Science or related field, or equivalent experience PREFERRED QUALIFICATIONS Network OSS application experience

System Administration experience

Hypervisor Administration experience

Database support and development experience

Experience in Enterprise Application Integration (EAI) WORKING CONDITIONS Office Environment

‘On Call’ support, on a rotation basis For over 16 years, Brooksource has established and maintained relationships that are designed to meet your IT staffing needs. Whether it’s contract, contract-to-hire, or permanent placement work, we customise our search based upon your company’s unique initiatives, culture and technologies. With our national team of recruiters placed at 21 major hubs around the nation Brooksource finds the people best-suited for your business. When you work with us, we work with you. That’s the Brooksource promise. Benefits & Perks:

Brooksource offers competitive medical, dental, vision, Health Savings Account, Dependent Care FSA, and supplemental coverage with plans that can fit each employee’s needs. We offer a 401k plan that includes a company match and is fully vested after you become eligible, paid time off, sick time, and paid company holidays. We also offer an Employee Assistance Program (EAP) that provides services like virtual counseling, financial services, legal services, life coaching, etc.

Pay Disclaimer:

The pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.

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