Forter is looking for a Staff Software Engineer to lead the technical strategy and architecture of our merchant Onboarding Experience platform. Your mission is to slash integration time from months to weeks (or less), cut internal hand-offs, and unlock faster time-to-revenue. Operating as Forters most senior engineer in North America, youll bridge Go-to-Market teams with global R&D, hunting for friction, proposing bold initiatives, and driving them end to end.
What youll be doing: Spot, scope, and lead high-impact onboarding initiatives: SDKs, schema-aware mapping automation, enhancements to our Integration Center, and self-serve validation pipelines.
Architect and evolve a multi-tenant onboarding platform that copes with Forters vertical-specific schemas while remaining simple for merchants developers.
Partner cross-functionally with Implementation Engineering, Customer Success, Support, Analytics, and Sales to translate real-world pain points into reusable platform capabilitiesnever one-off projects.
Mentor and multiply : guide North America-based engineers via design reviews, ADRs, and architecture sessions; represent the Onboarding Experience team in company-wide forums.
Drive the technical vision and long-term roadmap, ensuring the platform directly supports Forters strategic goalsaccelerating revenue growth, reducing time-to-revenue, and simplifying revenue diversification
Champion developer experience: clear docs, open-source examples, automated tests, friction-free releases, so our platform becomes a strategic differentiator.
What youll need: 8+ years building production systems and developer-facing platforms, with 2+ years at Staff-level (or equivalent) owning architecture and cross-functional initiatives.
A track record of shipping SDKs, APIs, or tooling that external engineers rely on and iterating via docs, samples, and community feedback.
Hands-on depth with Node.js/Python and AWS-based architectures.
Business-impact mindset : comfortable measuring success in time-to-integration and revenue acceleration.
Stellar communication and influence skills ; you translate between technical, product, and commercial languages with ease.
Self-directed, entrepreneurial approach : you find problems, align stakeholders, and drive to results without formal process.
Would be cool if you have:
Background in partner, solutions, or developer advocacy engineering: creating code samples, or tooling at scale
Experience working with eCommerce platforms and understanding merchant data flows
Exposure to payments infrastructure, especially providers like Stripe, Adyen, Braintree, or Worldpay
About us:
Digital commerce is built on trust. At every point along the eCommerce journey, businesses must make a critical decision: Can I trust this customer? Answering this simple question accurately and instantly is powerfulit can accelerate revenue growth and strengthen a companys connection with its customers. How do we do it? Forter was founded on the insight that it's not about what is being purchased, nor where but who is behind the interaction.
The Forter Decision Engine finds patterns across more than one billion identities in our dataset. We isolate fraudsters and protect customersensuring everyone gets the experience they deserve. Given that trust is central to how we operate, Forter is very much driven by a defined set of values. We attract remarkable talent and have retention and engagement levels that are well above benchmarks. Were meticulous about strengthening our culture as we grow and ensuring this is an environment where people can have outsized impact.
Trust is backed by data Forter is a recipient of over 10 workplace and innovation awards, including:
Great Place to Work Certification (2021, 2022, 2023,2024 )
Fortunes Best Workplaces in NYC (2022, 2023 and2024 )
Forbes Cloud 100 (2021, 2022, 2023 and2024 )
#3 on Fast Companys list of Most Innovative Finance Companies (2022 )
Anti-Fraud Solution of the Year at the Payments Awards (2024 )
Fintech Breakthrough Awards Best Fraud Prevention Platform (2023)
Life as a Forterian: We are a team of over 600 Forterians spread across 3 different continents. Since 2013, we've raised $525 million from investors such as Tiger Global, Bessemer, Sequoia Capital, March Capital and Salesforce Ventures. We're on a mission to bring trust to global digital commerce so that companies like Adobe, ASOS, eBay, Instacart, Priceline and Nordstrom can block fraud, drive revenue and improve customer experience.
At Forter, we believe unique people create unique ideas, and valuable experience comes in many forms. So, even if your background doesn't match everything we have listed in the job description, we still encourage you to apply and tell us why your skills and values could be an asset to us. By welcoming different perspectives, we grow together as humans and as a company.
Forter is an Equal Employment Opportunity employer that will consider all qualified applicants, regardless of race, color, religion, gender, sexual orientation, marital status, gender identity or expression, national origin, genetics, age, disability status, protected veteran status, or any other characteristic protected by applicable law.
Forter is an Equal Employment Opportunity employer that will consider all qualified applicants, regardless of race, color, religion, gender, sexual orientation, marital status, gender identity or expression, national origin, genetics, age, disability status, protected veteran status, or any other characteristic protected by applicable law.
If you need assistance or an accommodation due to a disability, please email us atinterviewaccommodation@forter.com . This information will be treated as confidential and used only for the purpose of determining an appropriate accommodation for the interview process. RSUs
Matching 401K Plan
Comprehensive and generous health insurance, including vision and dental coverage
Home office allowance
Generous PTO policy
At Forter, we have embraced a hybrid work model that combines the benefits of in-office collaboration with the flexibility of remote work. As part of this exciting approach, Team members are invited to work from the office at least 2 days per week. Within these two days, we encourage employees to join each week, for a department Team Day and for a Hub Day within each office. Your recruiter will share the specifics of these days.
Our hope is that a balance of in-person collaboration will aid massively in employee professional growth, development and relationship-building.
*Forter does not accept agency resumes. Please do not forward resumes to Forter (or any related) jobs alias or directly to any Forter employees. Forter will not be responsible for any fees related to unsolicited resumes.
Salary Range: $214,000 - $290,000 annually + bonus + equity + benefits
The referenced salary range is based on the Company's good faith belief at the time of posting. Actual compensation may vary based on factors such as geographic location, work experience, market conditions, and skill level.
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