Overview We are seeking an experienced Senior Software Engineer to join our team in developing and maintaining the Esri telemetry service. This service is used across most ArcGIS products to track user interactions and performance, which is then available to organizations to monitor the use and effectiveness of their information sharing. This role will focus on providing robust web application libraries for recording and accessing usage telemetry, scalable web services for collecting, processing, and visualizing telemetry data, and working across many product teams to integrate usage data for internal and external analysis. You will also be responsible for building and maintaining web components for privacy configuration, visualization, and emailed telemetry reports. Responsibilities Manage and develop high-performance telemetry data collection and processing services Develop and maintain client libraries, web components, and backend services using Node.js and TypeScript Integrate and maintain AWS-based infrastructure for scalable data processing Implement data visualization solutions using tools like Grafana and custom dashboards Write Python scripts for data analysis and automated processing tasks Collaborate with cross-functional teams to gather requirements, drive decisions, and deliver efficient solutions

Requirements 5+ years experience in building production web libraries and services in TypeScript, JavaScript, and Node.js. Experience building web components and working in modern web application frameworks and build systems Applied knowledge of testing frameworks and CI/CD practices to ensure high-quality, well-maintained code Strong, creative problem-solving abilities and comprehensive systems thinking Excellent communication building collaboration across distributed teams and documentation skills so that your work is delightful to use by other engineers Ability to work independently and lead technical initiatives in agile scrum teams Bachelor's degree in software engineering, Computer Science or STEM-related field

Recommended Qualifications Master's degree in software engineering, Computer Science or STEM-related field Experience with geospatial data and mapping technologies Good knowledge of cloud infrastructure (AWS, Azure) and devops practices Experience with web analytics services such as Google Analytics, Adobe Analytics, and others Experience with accessibility and internationalization Knowledge of data analytics and business intelligence tools such as Grafana and PowerBI Proficiency in Python for data processing and analysis Contributions to open-source projects

#LI-DV2 #LI-Hybrid Total Rewards Esri's competitive total rewards strategy includes industry-leading health and welfare benefits: medical, dental, vision, basic and supplemental life insurance for employees (and their families), 401(k) and profit-sharing programs, minimum accrual of 80 hours of vacation leave, twelve paid holidays throughout the calendar year, and opportunities for personal and professional growth. Base salary is one component of our total rewards strategy. Compensation decisions and the base range for this role take into account many factors including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. A reasonable estimate of the base salary range is $118,976—$197,600 USD The Company At Esri, diversity is more than just a word on a map. When employees of different experiences, perspectives, backgrounds, and cultures come together, we are more innovative and ultimately a better place to work. We believe in having a diverse workforce that is unified under our mission of creating positive global change. We understand that diversity, equity, and inclusion is not a destination but an ongoing process. We are committed to the continuation of learning, growing, and changing our workplace so every employee can contribute to their life's best work. Our commitment to these principles extends to the global communities we serve by creating positive change with GIS technology. For more information on Esri's Racial Equity and Social Justice initiatives, please visit our website here. If you don't meet all of the preferred qualifications for this position, we encourage you to still apply! Esri is an equal opportunity employer (EOE) and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. If you need reasonable accommodation for any part of the employment process, please email askcareers@esri.com and let us know the nature of your request and your contact information. Please note that only those inquiries concerning a request for reasonable accommodation will be responded to from this e-mail address. Esri Privacy Esri takes our responsibility to protect your privacy seriously. We are committed to respecting your privacy by providing transparency in how we acquire and use your information, giving you control of your information and preferences, and holding ourselves to the highest national and international standards, including CCPA and GDPR compliance.