The Senior Software Engineer with have expertise in ServiceNow development and a strong understanding of modern engineering practices. This role is ideal for someone who is not only proficient across the ServiceNow platform, including custom application development, scripting, and integration, but also brings awareness of engineering tools and practices that support broader automation and integration efforts in an AWS first ecosystem. Key Responsibilities: Design and develop scalable, maintainable solutions across multiple ServiceNow products and modules. Build and manage custom applications, scripted REST APIs within ServiceNow. Collaborate with Product Management and stakeholders to understand business challenges and deliver effective, user-centric solutions. Integrate ServiceNow with other enterprise systems and tools, ensuring seamless interoperability. Contribute to Agile ceremonies including grooming, refinement, and retrospectives. Provide technical leadership and mentorship to junior developers and peers. Monitor and support deployed solutions, ensuring performance, reliability, and maintainability. Stay current with platform capabilities, industry trends, and best practices, and share insights with the broader engineering community. Required Skills & Qualifications: Proven experience as a Senior ServiceNow Developer with broad platform knowledge. Strong proficiency in custom application development, scripted REST APIs, Business Rules, UI Policies, Flow Designer, and IntegrationHub. Familiarity with ServiceNow’s Common Service Data Model (CSDM) and ITSM best practices. Experience managing code releases and deployments using scoped applications and automated pipelines. Solid understanding of Agile development methodologies and DevOps principles. Awareness of AWS engineering practices and ability to collaborate with cloud-native teams. Proficiency in Python for scripting, automation, or integration tasks is a strong plus. Excellent problem-solving, debugging, and analytical skills. Strong communication and collaboration abilities. Bachelor’s degree in a related discipline and 4 years’ experience in a related field. The right candidate could also have a different combination, such as a master’s degree and 2 years’ experience; a Ph.D. and up to 1 year of experience; or 16 years’ experience in a related field. Drug Testing To be employed in this role, you’ll need to clear a pre-employment drug test. Cox Automotive does not currently administer a pre-employment drug test for marijuana for this position. However, we are a drug-free workplace, so the possession, use or being under the influence of drugs illegal under federal or state law during work hours, on company property and/or in company vehicles is prohibited. Benefits The Company offers eligible employees the flexibility to take as much vacation with pay as they deem consistent with their duties, the company’s needs, and its obligations; seven paid holidays throughout the calendar year; and up to 160 hours of paid wellness annually for their own wellness or that of family members. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave. About Us Through groundbreaking technology and a commitment to stellar experiences for drivers and dealers alike, Cox Automotive employees are transforming the way the world buys, owns, sells – or simply uses – cars. Cox Automotive employees get to work on iconic consumer brands like Autotrader and Kelley Blue Book and industry-leading dealer-facing companies like vAuto and Manheim, all while enjoying the people-centered atmosphere that is central to our life at Cox. Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page. Cox is an Equal Employment Opportunity employer – All qualified applicants/employees will receive consideration for employment without regard to that individual’s age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship.