Riverbed. Empower the Experience

Riverbed, the leader in AI observability, helps organizations optimize their user’s experiences by leveraging AI automation for the prevention, identification, and resolution of IT issues. With over 20 years of experience in data collection and AI and machine learning, Riverbed’s open and AI-powered observability platform and solutions optimize digital experiences and greatly improves IT efficiency. Riverbed also offers industry-leading Acceleration solutions that provide fast, agile, secure acceleration of any app, over any network, to users anywhere. Together with our thousands of market-leading customers globally – including 95% of the FORTUNE 100 – we are empowering next-generation digital experiences. Position

Job Description : Solutions Engineer, Acceleration Location Preference : Washington DC metro based; Office Hub in Reston, VA Clearance Requirement : TS Clearance Technology Specialization: We are seeking a Solutions Engineer for immediate hire. In this role you will function in a highly technical pre-sales environment, creating technical solutions to solve business problems for global enterprises and Federal agencies. What you will do

Manage technical leadership and ownership of key customer Proof of Concepts and technical investigations. Work with an Acceleration Sales Executive in a supportive position with the focus on pre-sales activities – including (but not limited to) technical presentations and demonstrations to assigned accounts in region. Oversee the enabling and training of the partners to be able to speak intelligently and show Steelhead WAN optimization product in the best light. This may be in the form of a Virtual Meeting, onsite training, lunch and learn, etc. Engage regularly and proactively with the SE Global team and SE leadership Work with prospective customers to understand their business drivers and tailor the optimal solution. Ensure accurate Technical forecast meetings are completed and aligned with account Sales Executive, Sales and Technical Leadership. What makes you an ideal candidate

Active TS Clearance required. At least 5 years' experience in a pre-sales role. Excellent business writing and presentation skills BS/BA degree in CS, EE, or MIS is preferred Strong networking, switching, and routing background (L2 - L3) with in-depth TCP/IP knowledge and network design experience. Experience in troubleshooting, configuration, and implementation. Familiarity with programming scripts (., Shell, Perl, Python, VB). Experience with Cisco IOS and the ability to quickly understand enterprise network topologies and constraints. A strong understanding of how to configure networks under both UNIX and Windows platforms is also highly desired. Knowledge of applications, such as Microsoft CIFS & MAPI, HTTP/s, NFS, etc. Able and willing to travel approximately 40% throughout the targeted geography. What we offer

Our employee benefits including flexible workplace policies, employee resource groups, learning and development resources, career progression pathways, and community engagement initiatives are some of the reasons why we have had great success in bringing in new talent. In addition, our global employee wellness programs are crafted to support the physical, emotional, and financial well-being of our employees. Benefits & Perks vary by Country. About Riverbed

With a 20-year history of innovation, Riverbed is agile, yet proven, and we are disrupting the market with differentiated solutions that enable our customers to deliver secure, seamless digital experiences and accelerate enterprise performance While we are a ‘customer-first’ company, we are all about our people with a shared commitment to creating a global impact. We bring our best selves to work and pursue excellence, trust, and respect for one another. We welcome and encourage transparency and open communication throughout the company. We strive to be an inclusive, fair, and enjoyable workplace for our people globally and care about their wellbeing. We are committed to our people, partners, and customers while supporting the communities where we work and live. It’s the Power of WE that binds us together.