Site Reliability Engineer - Entry Level
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HappyRobot is a voice AI tool that automates phone operations used in the logistics and fleet management sectors. They are seeking a Site Reliability Engineer to lead the scaling of operational resilience, ensuring system stability and observability while improving developer focus and system uptime.
Responsibilities
Own the stability, observability, and debugging workflows that keep our systems running smoothly.
Be the go-to person for untangling complex failures in real time.
Design tools that turn chaos into clarity.
Help shift from reactive to proactive operations.
Reduce incident load, build internal tooling, and directly improve developer focus and system uptime.
Qualification
Required
1+ years of hands-on experience debugging production systems (logs, traces, incidents, etc.)
Strong problem-solving skills and ability to dive into unfamiliar backend codebases
Comfort with Python and Go for reading code and writing small tools/utilities
Familiarity with observability and monitoring tools (e.g., Datadog, Prometheus, Sentry)
Clear, calm communication under pressure — especially during live incidents
Preferred
Experience working with distributed systems or services at scale
Built or maintained internal tooling for on-call teams or reliability workflows
Familiarity with deployment pipelines, CI/CD, or infra-as-code
Experience improving system observability (e.g., custom metrics, traces, log pipelines)
Seniority level Seniority level Entry level
Employment type Employment type Full-time
Job function Industries Software Development
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Inferred from the description for this job Medical insurance
Vision insurance
401(k)
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- Location:
- San Francisco, CA, United States
- Job Type:
- FullTime
- Category:
- Engineering