We are looking for a Senior VoIP Engineer to join our team. *This role requires an ACTIVE TOP SECRET CLEARANCE As a Senior VoIP Engineer, the individual will oversee and manage all components of the Cisco Unified Communication Manager cluster. In this role, the Engineer will monitor and control the performance and status of voice and video resources across multiple enclaves and locations utilizing software and hardware tools. In addition, the individual will work to ensure all voice applicable STIGs and vulnerabilities are resolved or mitigated in a timely manner. This full-time position requires a physical presence at the worksite. Responsibilities: Performs testing, provision, operations and emergency responses for voice network operations Designs, configures, and installs VoIP hardware/software replacements and upgrades Develops and maintains all VoIP documentation (drawings, cut sheets, configurations, and deployment plans) Identifies and diagnoses problems and factors affecting voice services Provides day-to-day subject matter expert support for RKB tenant agencies Troubleshoots voice related issues and outages, which may occur during non-core hours Performs preventative maintenance services on all devices within the VoIP area of responsibility Maintains a current understanding of emerging technologies and trends in voice and video services Performs other tasks as required by the Government contracting office Required Qualifications/Education and Experience: Must have and maintain a Top Secret personnel clearance and must be eligible for a TS/SCI High School diploma or equivalent Five (5) or more years of experience designing, building, and/or maintaining communications systems with minimum of three (3) years of experience with CISCO Unified Communications Manager (CUCM) Version 10.5 or newer Cisco Certified Network Professional (CCNP) Collaboration or successful completion of the CLCOR exam Prior experience with Cisco Unity, Cisco Presences, Cisco Emergency Responder Knowledge of Cisco UCCX Prior experience with dynamic and static IPv4 routing and integrating with an external SIP provider Proficient with SIP, SCCP, MGCP, DSN, PSTN, and H.323 systems and devices Preferred Q ualifications/Education and Experience. Bachelor's degree EEO Compliance: Ryde is an Equal Employment Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by law. Ryde will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law.