* Are you an IT Manager that is forced to do it all?

The information below covers the role requirements, expected candidate experience, and accompanying qualifications. * Are you working 60+ hour a week and desire to work less and have more time for yourself? * Are you a problem solver who loves understanding the how and why? * Are you willing to relocate to Richmond? * Do you appreciate an organization that gives back to the community? * Do you have a real passion for technology? If yes, verify you are not a pretender: Possess at least 5 8 years of work experience providing IT support services Hold at least one technical certification: * Microsoft MCSA * Microsoft MTA * CompTIA A+ Possess knowledge of: * Business desktop applications * Server Operating Systems * Local Area Networks * Firewalls and remote connectivity * IP phone systems Contain a plethora of experience in a Windows Server environment Know and implemented on at least one of the following: * Office 365 and Microsoft Exchange Server * Terminal Services * Active Directory * Microsoft Server in a VMware virtualized environment Seen action in networking and remote connectivity in several of the following: * Cisco switches * FortiNet firewalls * IP phone systems Direct experience with SAN solutions, i.e. HPE Nimble Storage

Knowing your experience and situation, realize GroundForce IT, Inc. has been a technology leader in Richmond, VA for over 13 years and is dedicated to providing network consulting and integration services to medium and large-sized organizations. GroundForce IT is known for its specialization in networked communication systems, particularly LAN/WAN solutions of varied size and complexity. Asked by our customers to help them more, and responding to a desire to help other friends in the community, GroundForce IT is growing. As a result, we are looking for Network Engineers to join our team in Richmond, Virginia. You must pass a criminal background check and be comfortable in a smoke free environment. If you truly possess these experiences and interested in taking on the responsibilities of this role that is outlined below, apply for this position by submitting your resume, cover letter, and salary requirements through email to careers at GroundForceIT.com.

*Primary Responsibilities:* Manage day-to-day support, maintenance and administration of the IT infrastructure for clients of GroundForce IT to ensure service levels and high availability to business users; scope of effort may include but is not limited to enterprise servers, network devices, network security, and associated applications. Support ranges from user service requests to monitoring of networks to large scale implementations. * Contributes to team knowledge base by documenting procedures, network/system designs, implementation plans, or other technical support documentation * Communicates technical information to a non-technical audience * Performs an analysis from information available, works with clients to identify gaps, formulates conclusions and recommendations for client approval * Estimates effort and complexity of tasks and consistently performs against estimates * Provides after-hours support or on-call availability as needed for larger projects or implementations * Own interactions with client base to foster a productive and broader relationship with customers. * Adapts to a wide variety of businesses and business cultures; familiar with informal office settings as well as large, integrated IT services departments Job Type: Full-time

Required experience: * Microsoft Windows Server: 7 years Required education: * Bachelors Why work for GroundForce IT?

*Here are some of the reasons our employees love what they do and where they work:* * *Competitive compensation.* * *High energy team oriented environment.* Were a small yet nimble team of engineers focused on keeping our customers up, running and secure. We value all team member input as well as collaboration of knowledge. * *Great opportunities for profession and technical growth.* Interested in obtaining your VCP? Not only will you receive on the job training relevant to such a cert, but we will reimburse your test cost upon passing! * *Flex-time.* Start your day anytime between 7:30am-8:30am * *No on-call rotation.* For the past 14 years we have been of the mindset that if our attention to detail and quality or support is high, we minimize the frequency of all unforeseen emergencies, and the need to have an employee on standby. Of course, there are some things that can only be done after hours (patching/restarting), but we are dedicated in positioning ourselves so that these things can be done easily, quickly and remotely.

Job Type: Full-time

Pay: $65,000.00 - $75,000.00 per year

Education: * Bachelor's (Preferred)

Experience: * Windows Server: 5 years (Required) * IT Networking Support: 5 years (Required)

License/Certification: * Driver's License (Required)

Ability to Relocate: * Glen Allen, VA 23060: Relocate before starting work (Required)

Work Location: In person