Senior DevOps Engineer In today's work environment, employees use a myriad of devices to access IT applications and data over multiple networks to stay productive, wherever and however they work. Ivanti elevates and secures Everywhere Work so that people and organizations can thrive. While our headquarters is in the U.S., half of our employees and customers are outside the country. We have 36 offices in 23 nations, with significant offices in London, Frankfurt, Paris, Sydney, Shanghai, Singapore, and other major cities around the world. Ivanti's mission is to be a global technology leader enabling organizations to elevate Everywhere Work, automating tasks that discover, manage, secure, and service all their IT assets. Through diverse and inclusive hiring, decision-making, and commitment to our employees and partners, we will continue to build and deliver world-class solutions for our customers. At Ivanti, our success begins with our people. This is why we embrace Everywhere Work across the globe, where Ivantians and our customers are thriving. We believe in a healthy work-life blend and act on it by fostering a culture where all perspectives are heard, respected, and valued. Through Ivanti's Centered Around You approach, our employees benefit from programs focused on their professional development and career growth. We align through our core values by locking arms in collaboration, being champions for our customers, focusing on the outcomes that matter most and fighting the good fight against cyber-attacks. Are you ready to join us on the journey to elevate Everywhere Work? Ivanti Engineering is a driving force behind transforming market challenges into innovative ideas and successful solutions that resonate with customers and achieve business objectives. By combining market insights, strategic planning, and cross-functional collaboration, the Engineering organization ensures every product release meets evolving user needs and competitive demands. This team is instrumental in developing Ivanti's purpose-built platform for CIOs and CISOs powered by Ivanti Neurons - a cloud-scale, hyperautomation layer that enables proactive healing, user-friendly security across the organization and provides an enhanced user experience. This department plays a pivotal role in shaping the company's growth trajectory through continuous innovation and customer-centric solutions. Key Responsibilities Assist in Observability Implementation Monitor & Manage Observability Tools Support Distributed Tracing & Telemetry Optimize Logging & Metrics Collection Assist in Alerting & Incident Response Ensure Cloud & Infrastructure Visibility Collaborate with DevOps & SRE Teams Documentation & Knowledge Sharing To Be Successful in The Role, You Will Have 5+ years of experience in observability, monitoring, or SRE roles. Hands-on expertise in monitoring tools like Azure AppInsights, New Relic, Prometheus, and Grafana. Experience with OpenTelemetry, New Relic, AppInsights APM for collecting and exporting telemetry data. Experience with cloud-native monitoring in AWS and Azure. Proficiency in Kubernetes and container monitoring. Solid experience in infrastructure automation using Terraform, CloudFormation, or ARM templates. Hands-on experience with scripting for automation (Python, Go, Bash, or PowerShell). Strong understanding of SLIs, SLOs, and incident management frameworks. Preferred Qualifications Advanced Python Programming experience Experience with AIOps and predictive analytics for monitoring Familiarity with log aggregation pipelines and event-driven architectures Certifications in observability tools or cloud platforms (Azure certifications) Roadmap for Success 3 months - Ramp up on Ivanti products - Understand observability framework and tools - Fix one or two issues in observability - Collaborate with Team Members 6 Months - Contribute to Observability framework - Start Dashboarding - Develop observability code for one product - Collaborate with stakeholders 12 months - Contribute to FedRAMP Observability This job posting will remain active until a qualified candidate is identified. At Ivanti, we are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates without regard to race, color, religion, sex, national origin, age, physical and mental disability, marital status, sexual orientation, gender identity, gender expression, genetic information, military and veteran status, and any other characteristic protected by applicable law. We invite individuals of all backgrounds and abilities to apply.