Resident Engineer - Staff

This role has been designated as 'Remote/Teleworker', which means you will primarily work from home.

Who We Are:

Hewlett Packard Enterprise is the global edge-to-cloud company advancing the way people live and work. We help companies connect, protect, analyze, and act on their data and applications wherever they live, from edge to cloud, so they can turn insights into outcomes at the speed required to thrive in today's complex world. Our culture thrives on finding new and better ways to accelerate what's next. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good. If you are looking to stretch and grow your career our culture will embrace you. Open up opportunities with HPE.

Job Description:

The Resident Engineer would report to the Service Delivery Manager. This highly technical role provides post-sales, on-site, and potentially on-call support of Juniper Networks products for one of the country's largest Cable Service Providers. The ideal candidate for this role must have a detailed understanding of protocols used for IP-based service provider networks and be able to demonstrate technical expertise in the configuration, troubleshooting and operation of IP-based routers and including hands-on operation of management tools and network analyzers. It requires excellent customer interface skills, including both written and verbal.

Responsibilities:

Works closely with customer and Juniper Technical Assistance Centre to resolve issues. Acts as a customer technical liaison for Juniper Networks support and development teams. Identifies, researches, and resolves technical problems of a diverse scope, where analysis of data requires evaluation of identifiable factors. Assists in the development and testing of new features and services/ functionality. Exercises good judgment in selecting methods and techniques for obtaining solutions. Providing informal workshops to transfer knowledge to engineering staff/customers Evaluating technical specifications for interoperability Assist the customer to develop Network and Equipment Operating Procedures Providing deployment guidance to ensure that implementations are consistent with design specifications Maintain a professional attitude at all times in the presence of the customer Have expertise in Juniper Security platforms (SRX Series high-end firewalls) and working expertise with Junos operating systems Applying extensive industry experience to optimize network performance and proactively analyze potential enhancements Troubleshooting the network's design and architecture issues Required Background Qualifications:

Candidates for this role MUST have 5+ years of experience providing implementation and technical support of networking and security products in LAN, WAN, or Internet services environments. Candidates for this role MUST be able to demonstrate the following competencies: 7+ years' relevant experience JUNOS CLI or other Network OS experience required Hardware: SRX Series high-end firewalls ( cluster and MNHA) Detailed technical experience in the installation and operation of security devices, and beneficial to have the same experience with IP routers and switch Detailed understanding of security best practices including: Stateful firewall NAT ALG's DOS/DDOS mitigation IPS/IDS implementation and signature creation Application Level security (AppFW) SIEM (Arcsight or STRM preferred) Threat intelligence (Cloud based) • A detailed understanding of the protocols surrounding IP service provider networks. These skills should include: TCP/IP fundamentals IP subnetting and supernetting and hierarchical routing principles Routing protocol operation (OSPF, IS-IS, MPLS, RSVP, IPv6, and BGP) Routing policies at BGP peering points VPNs and the associated tunneling technologies (L2TP, MPLS, IPSEC, etc.)• Hands-on configuration and operational knowledge of Juniper Networks JUNOS and SRX-Series products. Exposure to Juniper EX and MX-Series products a plus. Service Provider NOC/SOC experience (an understanding of how large networks function and their associated monitoring and performance tools). Strong Interpersonal skills The ability to function in a team environment Hands-on configuration and operational knowledge of Juniper Networks devices such as routers, firewalls , and switching products Has third-party network product operational experience as a plus Focal Technologies

The ideal candidate for this role will be able to demonstrate the following competencies: Experience in managing large technical account activity revolving around network products from multiple vendors. Certifications: JNCIP-SEC/JNCIE-SEC- A strong benefit Additional experience competencies: Test equipment such as Spirent, Agilent N2X, and Ixia is a plus Hyperconvergence Hybrid cloud infrastructure, cloud engineering Software-defined wide-area networks Secure Access Service Edge Technology

Additional Skills:

Cloud Architectures, Cross Domain Knowledge, Design Thinking, Development Fundamentals, DevOps, Distributed Computing, Microservices Fluency, Full Stack Development, Security-First Mindset, User Experience (UX)

What We Can Offer You:

Health & Wellbeing

We strive to provide our team members and their loved ones with a comprehensive suite of benefits that supports their physical, financial and emotional wellbeing.

Personal & Professional Development

We also invest in your career because the better you are, the better we all are. We have specific programs catered to helping you reach any career goals you have - whether you want to become a knowledge expert in your field or apply your skills to another division.

Unconditional Inclusion

We are unconditionally inclusive in the way we work and celebrate individual uniqueness. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good.

Let's Stay Connected:

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Job: Engineering Job Level: TCP_04

States with Pay Range Requirement

The expected salary/wage range for a U.S. -based hire filling this position is provided below. Actual offer may vary from this range based upon geographic location, work experience, education/training, and/or skill level. If this is a sales role, then the listed salary range reflects combined base salary and target-level sales compensation pay. If this is a non-sales role, then the listed salary range reflects base salary only. Variable incentives may also be offered. Information about employee benefits offered can be found at https://myhperewards.com/main/new-hire-enrollment.html .

USD Annual Salary: $101,900.00 - $234,500.00

HPE is an Equal Employment Opportunity/ Veterans/Disabled/LGBT employer. We do not discriminate on the basis of race, gender, or any other protected category, and all decisions we make are made on the basis of qualifications, merit, and business need. Our goal is to be one global team that is representative of our customers, in an inclusive environment where we can continue to innovate and grow together. Please click here: Equal Employment Opportunity .

Hewlett Packard Enterprise is EEO Protected Veteran/ Individual with Disabilities.

HPE will comply with all applicable laws related to employer use of arrest and conviction records, including laws requiring employers to consider for employment qualified applicants with criminal histories.